In both cases when a PDF file comes up with the message "Alert: Empty Document, i.e., when a scanner scans a document directly into a PDF file as discussed in the last few messages I've seen today, or when a document is created in Adobe and security or protection is switched on, as in the message from Mark Arnold below, the file is actually displayed in a graphic form on the screen which JFW cannot read. Two solutions are available: (1) print the document and scan the results on a scanner, or (2) let a scanner program like Open Book or Kerzweil convert the document into a readable form. To me, either situation is a pain in the neck (or somewhere else). Take care... Dave -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Mark Arnold Sent: Saturday, October 04, 2008 12:04 PM To: jfw@xxxxxxxxxxxxx Subject: Re: alert: empty document. message in adobe Hello, OK, I am not sure how to explain this but sometimes when individuals create a PDF document they can copyright protect it. I received a document once that my children could see on the screen but JAWS would not read. When I contacted the creator of the document, they informed me that it was protected. They sent me another file with the protection removed, and JAWS then read it just fine. I do not know why this occurred but this was my experience. Hope that made sense, Mark ----- Original Message ----- From: Patricia <mailto:bcsarah.fan@xxxxxxxxx> To: JAWS users list <mailto:jfw@xxxxxxxxxxxxx> Sent: Saturday, October 04, 2008 1:00 PM Subject: alert: empty document. message in adobe has anyone had this message come up in adobe when loading a pdf before? I just had a situation where a document loaded, and it said processing page x of y, and then said alert empty document. there hhas to have been text there... is this a JAWS issue? I am using JAWS 9 and adobe 8. Patricia No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.173 / Virus Database: 270.7.5/1708 - Release Date: 10/4/2008 11:35 AM