Thanks for the info. I found the problem. I was in the jaws configuration manager in verbosity settings. I use intermediate. While in there I unchecked screen message and I did not realize that it was the cause of my problem. Again many thanks to all who helped. Robert _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Sent: Friday, January 18, 2008 8:01 AM To: jfw@xxxxxxxxxxxxx Subject: RE: ? about outlook 2003 CTL shift B will bring it up. You can also get there from the Tools Menu - alt T and press B. Always, Barbara Anne BarbaraAnne1@xxxxxxx Home: 501-225-1555 Cell: 501-551-8555 ************************************ Snowmen fall from Heaven unassembled. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of cheryll Sent: Friday, January 18, 2008 1:25 AM To: jfw@xxxxxxxxxxxxx Subject: Re: ? about outlook 2003 Hello, What is the hot key for the address book in outlook? Many thanks, ----- Original Message ----- From: RAWest <mailto:rawest@xxxxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Thursday, January 17, 2008 3:09 PM Subject: ? about outlook 2003 Hello I don't no what I changed but when I go into my inbox folder and when on a message for the first time I don't hear unread and then the rest of the info. All I hear is the message info. Does anyone happen to no what I have to change to get jaws to say unread before reading the rest of the message information Hope I explained this properly Robert _____ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.6/1230 - Release Date: 1/17/2008 4:59 PM