Word Perfect X3

Hello, it has been a while since I have posted to this list, but then again, I 
have not had any reason to post until now...
    Let me start by trying to explain the problem that I have been having.
    I recently purchased a copy of Word Perfect X3 Home Edition.  I then 
installed it onto both of my computers in my home which include my Dell 
Dimension 8200 desktop which is running Windows XP home Edition Sp2.  It also 
has the latest version of Jaws running on it.
    My other computer is a Gateway 6531 GZ notebook running Windows XP Home 
Edition SP2. And this system as   well, is running the latest version of Jaws.
    Now for the problem that I am having.  On my laptop everything in regard to 
the functionality of Word Perfect and Jaws is working fine, but on my desktop 
system when I try to read by character Jaws says "BLANK."  I have emailed 
Freedom Scientific about this issue but as many of you might expect they have 
not been very helpful.  I am going to paste the response that I received from 
them and if anyone has any ideas I would greatly appreciate it if you would 
pass them on to me.

I thank you all for any help you can give to me on this issue.

Scott



From: Scott Rumery [mailto:blindfaith36@xxxxxxxxxxx] 
Sent: Friday, August 24, 2007 3:14 PM
To: Freedom Scientific Technical Support
Subject: Jaws and Word Perfect X3 

I am running the latest version of JFW and I have just installed Word Perfect 
X3.  When I launch Word Perfect Jaws announces a message saying this version
of Word Perfect is not compatible with this version of Jaws.  Is there a way to 
fix this issue?  Also when I am inside a Word Perfect document I cannot
read by character.  What can I do to solve this problem? 

Scott

Dear Scott  

Thank you for contacting Freedom Scientific technical Support.  Currently, this 
is a known issue that is being worked on for JAWS 9. I apologize for the
inconvenience and if I can be of any additional assistance to you, feel free to 
email me back.

  Be sure to include all previous correspondence pertaining to this matter when 
replying to this message so that we might better
assist you.  

 Regards,

Tracey Jackson,
Technical Support Specialist
Freedom Scientific 



Message

Dear Scott  

Thank you for contacting Freedom Scientific technical Support.  Try taking the 
steps below and see if this resolve the issue you are experiencing in the
X3 application with JAWS announcing characters:             

a:          Open the View menu by pressing alt+v.            

b:         Press 't" to open the Toolbar dialogue.            

C:         The first item in the listbox that contains the Toolbars is the 
Property Toolbar and might not be the item with focus.  The item that has focus
will not be selected.  Use the arrow keys to select (highlight) the Property 
bar toolbar.  Then press the spacebar to unselect the toolbar.  By unselecting
the toolbar, you will hidethe toolbar from view.            

D:         Now press the enter key to save your changes.   

NOTE: By turning off the Property toolbar, you will lose the following keyboard 
shortcuts: Open Font combo box (control + Shift + f), Point Size combo box
(Control + Shift + p), Style combo Box (control + Shift + S) and Proofing tools 
as you go (Control + shift + M) which include Spellchecking, gramma checking
and Thesaurus. 

I apologize for missing the character issue, the initial issue is a known 
issue. However, the character issue should not be taking place.  

  Be sure to include all previous correspondence pertaining to this matter when 
replying to this message so that we might better
assist you.  

 Regards,

Tracey Jackson,

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