HEY VIC WHAT JFW VERSION ARE YOU USING I HAVE HAD THE SAME PROBLEM! I WOULD SUGGEST TRYING A DONGLE INSTEAD I HAD THIS PROBLEM WITH JFW 9 UNTILL I UPGRADED TO V11 From: Vic Llanes Sent: Wednesday, November 11, 2009 12:16 PM To: jfw@xxxxxxxxxxxxx Subject: Win7 & authorization Does FS have an 800 number for tech support? The only 800 number I have is for sales. I think FS has a long way to go yet with support for Windows7. I keep having to authorize this thing and it happens with the slightest change I make. I just uninstalled MacAfee andit gets unauthorized and the video chain gets broken and only a system restore will fix the video intercept. I run the jaws install and choose repair and it doesn't fix the problem. Any help for win7 users on what to do about this. thanks Vic