A friend has 7zip installed on a computer. It works to zip and unzip files when accessed through the Applications key. But when we try to access it through the start menu and programs, JAWS says: 7zip submenu unavailable. The program isn't already open at the time. I know this can cause JAWS to say a program is unavailable. Does anyone here know what else can cause this behavior with JAWS, and how to correct it? Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx __________ Information from ESET NOD32 Antivirus, version of virus signature database 5857 (20110208) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com