Re: Well folks, I tried!

From: "Shane Hecker" <shanehecker@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Mon, 11 Apr 2005 15:41:57 -0500
That's one of the reasons I went with a Dongle version. You don't have to 
worry about losing keys. Yes, it's annoying you have to have it attached to 
the computer all the time, but I want flexibility, and I will do what I can 
within legal limits to get it. This would include switching to another 
product if necessary.

Shane

----- Original Message ----- 
From: "jim grimsby" <jimgrims@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, April 11, 2005 2:59 PM
Subject: RE: Well folks, I tried!


> Hi,=20
> Well it seems to me to be a easy fix.  When I used to use window bridge
> they had this problem.  The answer was to put the key back on the disk
> and make your changes and then reinstall the key after you were done.
> They should just make it possible for a user to give up validation for
> the computer putting it back on the web sight and removing there key
> from that computer.  Make the change and then reinstall. =20
> Hth=20
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Chip Orange
> Sent: Monday, April 11, 2005 9:04 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: RE: Well folks, I tried!
>
>
> I agree; I no longer advise any new adaptive software purchaser to
> purchase jaws.  My reasons, I believe, boil down to yours; that is, FS
> is not a customer-friendly business. =3D20
>
> Their technology is not that different than what is available
> else-where, yet it is priced much higher.
>
> And finally, I've found their tech support to be inadequate in resolving
> a single problem that I have brought to them in the many years I've
> owned jaws.
>
> Being a software developer myself, I understand the need to make some
> attempt to limit software piracy.  But I've seen many other schemes
> which are, in my opinion, just as effective while being much more
> customer friendly.
>
> I'm stuck with what I have already invested in, but it doesn't mean that
> misery loves company.
>
>
>
> Chip Orange
> Database Administrator
> Florida Public Service Commission
>
> Chip.Orange@xxxxxxxxxxxxxxx
> (850) 413-6314
>
> =3D20
>
>> -----Original Message-----
>> From: jfw-bounce@xxxxxxxxxxxxx=3D20  [mailto:jfw-bounce@xxxxxxxxxxxxx] =
>
>>On Behalf Of Jerry Neufeld
>> Sent: Monday, April 11, 2005 10:59 AM
>> To: jfw@xxxxxxxxxxxxx
>> Cc: ericd@xxxxxxxxxxxxxxxxxxxxx
>> Subject: Well folks, I tried!
>>=3D20
>> Hello everyone.
>>=3D20
>> Some weeks ago, several persons posted messages to this list=3D20  in=20
>>which they complained, rather vocally, about the need for=3D20  a new=20
>>authorization, validation, call it what you like, each=3D20  time they=20
>>changed a bit of hardware in their computers. From=3D20  the standpoint =
>
>>of general principles, this issue troubled me,=3D20  especially since =
> I,=20
>>among many others on this list, like to=3D20  experiment with different =
>
>>devices, always looking for the=3D20  optimal machine.=3D20
>> While I was entirely sympathetic with Freedom Scientific's=3D20
>> desire to safeguard their software, I was not very excited,=3D20
>> shall we say, by the possibility that, as had been claimed,=3D20
>> each time I changed a floppy drive, a sound card or added=3D20
>> memory, I would have to first check that I had a validation=3D20
>> left to cover me, should the locking code extractor detect=3D20
>> the change and force an update. As I suspected, neither=3D20
>> people in sales nor technicians could shed any light at all=3D20
>> on what Freedom was going to allow us to do and not to do.=3D20
>> So, calling upon a couple of old friends, I contacted Sharon=3D20
>> Spensor and Eric Damery to find out the real story, I having=3D20
>> promised members of this list to convey what I learned once I=3D20
>> had the information. Frankly, I suspected that the situation=3D20
>> was much less dramatic than had been represented on this list=3D20
>> and that I would be able to return here with substantive=3D20
>> details that would place our minds at rest. Well folks, for=3D20
>> reasons about which I can only speculate, it didn't happen,=3D20
>> it simply didn't happen.
>>=3D20
>> Before I proceed further, even though Eric Damery has sent me=3D20
>> nothing, contrary to his promise, I should forward a message=3D20
>> from him to people on this list, something, it seems to me,=3D20
>> he could easily have done himself. I am to say that anyone=3D20
>> encountering difficulties with hardware changes and=3D20
>> validation counts should get in contact with him.
>>=3D20
>> Friendly as both Sharon and Eric were, the latter claimed=3D20
>> that revealing what could and could not be changed in terms=3D20
>> of hardware peripherals would defeat the entire scheme,=3D20
>> allowing hackers, as he put it, to devise means to acquire=3D20
>> unauthorized versions of the software. I pointed out that,=3D20
>> within months, enough of us who had tried different hardware=3D20
>> configurations would have compiled a list of devices that=3D20
>> could be substituted without new validations. Rather than=3D20
>> forcing us to generate such a list, I said, why not create=3D20
>> some good will and let users know what to expect. Although I=3D20
>> did not say so, the specter of hackers seemed just a little=3D20
>> paranoid and self-serving to me.
>>=3D20
>> What troubles me most about this issue is that, indirectly,=3D20
>> Freedom Scientific is forcing us to seek a license before we=3D20
>> make minor changes to our hardware, something that, in my=3D20
>> view, is outrageously invasive and intolerable. Unlike=3D20
>> several other listers, I have changed one sound card for=3D20
>> another without the slightest problem. This may be true for=3D20
>> numerous other internal devices as well, in which case we=3D20
>> have a veritable tempest in a teapot. Eric tells me of his=3D20
>> advice to FS customers that, prior to making any changes to=3D20
>> their computers, they check to see if they have any=3D20
>> validations left, in my language, any licenses by FS to make=3D20
>> the change.
>>=3D20
>> I must confess to much disappointment in FS's official=3D20
>> attitude on this topic, yet one more indication of the=3D20
>> company's growing disregard for consumer opinion. If I=3D20
>> discover that a change in minor devices or components like=3D20
>> cd/dvd readers, floppy disk adaptors, memory and the like=3D20
>> force me to go to FS for another validation, with much, much=3D20
>> regret, I will give up my ability to program with the Jaws=3D20
>> screen reader and go to Window Eyes. Prior to doing this,=3D20
>> however, I am going to forward some of the messages on this=3D20
>> list along with a strongly-worded letter to each member of=3D20
>> FS's Board with the hope that someone there will show more=3D20
>> wisdom than that now displayed by management.
>>=3D20
>> With much regret
>>=3D20
>>=3D20
>>=3D20
>> Jerry
>> jerry.neufeld@xxxxxxxxxx
>>=3D20
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References:
- RE: Well folks, I tried!
  - From: jim grimsby
Re: Well folks, I tried!

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