RE: Vista crashing on JAWS exit

  • From: Alex Midence <alex.midence@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 14 Sep 2009 11:46:01 -0500

From what I've read on the FS website, Jaws does play nice with Magic.  Any
reason you can't switch over to Magic?  

 

Alex

 

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Philip
Sent: Sunday, September 13, 2009 2:03 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Vista crashing on JAWS exit

 

hi. we have a similar problem on a machine at work.  I called AISquared and
they said that jaws and zoomtext don't play nice together.  I haven't found
a solution as of yet.

 

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Will Cummings
Sent: Sunday, September 13, 2009 2:55 PM
To: jfw@xxxxxxxxxxxxx
Subject: Vista crashing on JAWS exit

Hi all,

 

I'm running into a problem when I exit JFW on my new laptop.  I'm low
vision, and often still use JFW and Zoomtext in tandem, particularly when
trying to navigate difficult webpages.  However, if I try to close JFW,
sometimes I get a blue screen of death, and the computer promptly restarts.
This only happens about 50% of the time, but it's completely unpredictable,
so there have been times when I've been doing research (I'm a student) and
have lost work because the computer has restarted on me.  Has anyone else
experienced this?  Is there anything I can do? 

 

I'm running Windows Vista Business 32 bit and JFW 10, with Zoomtext 9.14.  I
was told that JFW does seem to have a problem when shutting down in Vista,
but was curious if maybe an upgrade to the 64 bit version would improve
things?

 

Thanks in advance for any help.

 

Cheers,

Will C.

Other related posts: