Re: Viewing Bill on Verizon.com
- From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 04 Apr 2005 04:43:03 -0700
Margaret I am running Windows XP home, Jaws 6, and IE 6. I have had no
trouble with the web page with Windows 98 second or Windows ME. I hope that
you can work out your problem with the Verizon web page.
Jerry
----- Original Message -----
From: "Margaret Thomas" <iluvtoread@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 03, 2005 11:48 PM
Subject: Re: Viewing Bill on Verizon.com
> Jerry,
>
> What OS and version of JAWS are you running? I'm running Windows
> 98se, JFW 6.0, and IE6.
>
> Thank you for trying it out for me.
> Margaret
>
> "Jerry Hathaway" wrote:
>
> Margaret I went to Verizon and had no trouble loging in. I click on
> sign on
> the main page and then went to user name and password. I hop that you
> have
> better luck on using the Verizon web page.
> Jerry
>
> ----- Original Message -----
> From: "Margaret Thomas" <iluvtoread@xxxxxxx>
> To: "jfw" <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, April 03, 2005 8:04 AM
> Subject: Viewing Bill on Verizon.com
>
>
> > Hi All,
> >
> > I registered to be able to view my Verizon bill online several
> > days ago and received my e-mail notification that my bill was
> > available for viewing. I attempted to log in early this morning and
> > again a few minutes ago and my User ID and Password are not being
> > accepted and I have repeatedly hit the link for "forgot your
> password"
> > and am placed in a loop where I am asked to put in my User ID,
> answer
> > a Secret Question, phone number and type in a new password. Could
> > someone who has registered to view their Verizon bill online go to:
> >
> > http://www.verizon.com/billview
> >
> > and see if they are able to log in?
> >
> > There was a notice that some ISP's may not allow you to view
> your
> > bill if you use a fire wall, which I do, but I wanted to ask here
> > before I contact Cox since I'm in a totally foul mood and am not in
> a
> > good frame of mind to try to deal with customer service.
> >
> > I attempted to fill out an online inquiry form at Verizon.com,
> but
> > the system kept erasing my entries and at one point I had to hit
> "yes"
> > five times before I could get a new screen at the "you are about to
> > leave a secure connection" prompt. The site was acting strange in
> > other ways, so that's why I'm hoping there's something wrong with it
> > today.
> >
> > Thanks,
> > Margaret
> > iluvtoread@xxxxxxx
>
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