RE: UpdateTookSMA
- From: "Lisle, Ted \(CHFS DMS\)" <Ted.Lisle@xxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 7 Mar 2007 13:20:45 -0500
I think this has happened once in 11 years, and I really don't expect to
have to do it regularly.
Ted
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Yardbird
Sent: Wednesday, March 07, 2007 1:12 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: UpdateTookSMA
Ted,
I guess I should sign off on this by saying that I have chosen instead
to
not take that thing seriously. I mean the update thing on the Jaws Help
menu. What's it good for, anyway? If I forget how many SMA's I've got
left,
I'll just go again to the FS site and look at the page there. You know,
it's
fine to say that you don't mind following yellow brick roads and such,
but
the one thing I dislike more than nearly all my actual technical or
operational problems with Jaws and other applications is the effort it
takes, for me, to become "computer savvy" in a way that doesn't always
mean,
as you'd imagine, learning how things work, but learning a skill of
being
able to infer what instructions and labeling on things mean even if
they're
literally nonsensical or misleading. That's the part that, for me, may
as
well be so-called rocket science. It's a waste of time and energy, so
far as
I'm concerned, having to approach the labeling that ought to be helping
you
as if it were itself a puzzle. Others enjoy the mental exercise of
figuring
out what was really meant, but I don't. If I want to learn another
foreign
language, I'll go learn a foreign language.
Well, peace, my brothers. Let not one cranky mind disturb the placid
waters
of the Sea of Jaws.
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, March 07, 2007 9:43 AM
Subject: RE: UpdateTookSMA
It was just a case of following the yellow brick road. The guys at FS
knew about the glitch, but hoped they had it fixed; they didn't.
Nonetheless, all I had to do was go online and select that particular
help function. A couple of keystrokes later I was flyin' home, and when
I rechecked my count, it had been reset. That's about all she wrote.
Ted
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Yardbird
Sent: Wednesday, March 07, 2007 11:47 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: UpdateTookSMA
Ted,
You shouldn't have to think about it at all. I say this with a smile.
Okay,
end of thread for me.
----- Original Message -----
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, March 07, 2007 8:07 AM
Subject: RE: UpdateTookSMA
I don't think it trashes a key, but may be wrong. The whole process
took a matter of seconds, once I was connected.
Ted
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Yardbird
Sent: Wednesday, March 07, 2007 10:31 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: UpdateTookSMA
I haven't done it yet, Bruce, but I'll bet it's like the similar thing
you
do at the FS site to just look at your update and SMA status. You have
to
start out by seemingly beginning a sequence that seems as if it will
have
you unnecewwarily re-initiating your program, but then provides a detour
for
those who just want to check their status. It's FS's way of keeping life
exciting. Or just awkward system design. One of those.
----- Original Message -----
From: "Bruce Toews" <dogriver@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, March 07, 2007 6:24 AM
Subject: Re: UpdateTookSMA
But doesn't this cost you an authorization key? It's not a big deal if
it does, since getting new keys is so simple.
Bruce
On Wed, 07 Mar 2007 08:15:55 -0600, "Cher Bosch"
<Cher.Bosch@xxxxxxxxxxx> said:
> Yes, just click on Activate and go through the whole procedure...
> strange as that is!
>
> Cher
>
> >>> "Yardbird" <yardbird@xxxxxxxxxxxxxx> 03/06/07 12:28 PM >>>
>
> Hi,
> Just yesterday, I went to the activate area of FS/Jaws Headquarters on
> the
> Web, followed the procedure for checking on my SMA status, and was
> satisfied
> to find that I'm listed as being authorized for Jaws 8, which I'm
> currently
> running, plus to upgrades.
>
> But,needless to say, my About Jaws window in the Jaws Help menu is out
> of
> synch with this, and says that I have 0 upgrades remaining. Now,
please
>
> note, I know the information online is correct. I'm not worried about
> the
> disparity. But just on principle, I'd like to make the info in About
> Jaws
> square with reality. Of course, if you have to do this yourself every
> time,
> I don't see the utility of having the info there in the first place.
> Lot of
> help that is.
>
> In any case, I went to the Help menu as suggested below, and clicked
on
> the
> Update function. Well, I'm sure this is just another bit of clumsy
> instructional writing on FS's part, but the only option there is
called
>
> Activate. Now, of course, I'm not trying to activate anything. If I
> didn't
> suspect these, I'd in fact be afraid that proceeding with this would
> unnecessarily activate my current copy of Jaws all over again,
> relieving me
> of an ILM key to no purpose at all.
>
> Can someone reassure me that it's in fact related to the similar
> confusion I
> had online when, just to check my upgrade status, I had to go through
a
> step
> or two of what at first also looked as if I were about to reinstall
> Jaws? I
> mean reactivate it? Whatever?
>
> Is it safe? You click on this Activate button and it takes you through
> some
> steps that simply update your About Jaws information, not anything
> else?
>
> Thanks.
> From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, March 06, 2007 8:46 AM
> Subject: RE: UpdateTookSMA
>
>
> You're absolutely right- amazing! Thanks. Even though folks
> correctly
> said not to be concerned, it's pretty neat that you knew how to make
> the
> count look correct again.
>
> Cher
>
>
>
> >>> "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx> 03/06/07 9:16 AM >>>
>
> Go to Help, and choose update authorization. This will restore your
> count.
>
> Ted
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Cher Bosch
> Sent: Monday, March 05, 2007 10:24 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: UpdateTookSMA
>
>
> OK folks. The free update took an SMA on my computers also. What is
> the best/most appropriate way to contact FS re this? Thanks.
>
> Cher
>
>
>
>
>
>
>
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