Re: UpdateTookSMA

  • From: Chris Skarstad <toonhead@xxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Wed, 07 Mar 2007 10:02:54 -0600

It's not that complex, folks. This is not rocket science. All this does is update your authorization count. When I updated to the latest JAWS build last week and after doing so, my upgrades remaining was 0. Then I did the update authorization which is essentially performing the activation process again, but this time, the only thing changed is your upgrade count. After updating my authorization, my upgrade remaining went to one. and I didn't even lose a key in the process.


At 09:31 AM 3/7/2007, you wrote:
I haven't done it yet, Bruce, but I'll bet it's like the similar thing you
do at the FS site to just look at your update and SMA status. You have to
start out by seemingly beginning a sequence that seems as if it will have
you unnecewwarily re-initiating your program, but then provides a detour for
those who just want to check their status. It's FS's way of keeping life
exciting. Or just awkward system design. One of those.
----- Original Message -----
From: "Bruce Toews" <dogriver@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, March 07, 2007 6:24 AM
Subject: Re: UpdateTookSMA


But doesn't this cost you an authorization key? It's not a big deal if
it does, since getting new keys is so simple.

Bruce
On Wed, 07 Mar 2007 08:15:55 -0600, "Cher Bosch"
<Cher.Bosch@xxxxxxxxxxx> said:
> Yes, just click on Activate and go through the whole procedure...
> strange as that is!
>
> Cher
>
> >>> "Yardbird" <yardbird@xxxxxxxxxxxxxx> 03/06/07 12:28 PM >>>
>
> Hi,
> Just yesterday, I went to the activate area of FS/Jaws Headquarters on
> the
> Web, followed the procedure for checking on my SMA status, and was
> satisfied
> to find that I'm listed as being authorized for Jaws 8, which I'm
> currently
> running, plus to upgrades.
>
> But,needless to say, my About Jaws window in the Jaws Help menu is out
> of
> synch with this, and says that I have 0 upgrades remaining. Now, please
>
> note, I know the information online is correct. I'm not worried about
> the
> disparity. But just on principle, I'd like to make the info in About
> Jaws
> square with reality. Of course, if you have to do this yourself every
> time,
> I don't see the utility of having the info there in the first place.
> Lot of
> help that is.
>
> In any case, I went to the Help menu as suggested below, and clicked on
> the
> Update function. Well, I'm sure this is just another bit of clumsy
> instructional writing on FS's part, but the only option there is called
>
> Activate. Now, of course, I'm not trying to activate anything. If I
> didn't
> suspect these, I'd in fact be afraid that proceeding with this would
> unnecessarily activate my current copy of Jaws all over again,
> relieving me
> of an ILM key to no purpose at all.
>
> Can someone reassure me that it's in fact related to the similar
> confusion I
> had online when, just to check my upgrade status, I had to go through a
> step
> or two of what at first also looked as if I were about to reinstall
> Jaws? I
> mean reactivate it? Whatever?
>
> Is it safe? You click on this Activate button and it takes you through
> some
> steps that simply update your About Jaws information, not anything
> else?
>
> Thanks.
> From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, March 06, 2007 8:46 AM
> Subject: RE: UpdateTookSMA
>
>
> You're absolutely right- amazing!  Thanks.  Even though folks
> correctly
> said not to be concerned, it's pretty neat that you knew how to make
> the
> count look correct again.
>
> Cher
>
>
>
> >>> "Lisle, Ted  (CHFS DMS)" <Ted.Lisle@xxxxxx> 03/06/07 9:16 AM >>>
>
> Go to Help, and choose update authorization.  This will restore your
> count.
>
> Ted
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Cher Bosch
> Sent: Monday, March 05, 2007 10:24 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: UpdateTookSMA
>
>
> OK folks.  The free update took an SMA on my computers also.  What is
> the best/most appropriate way to contact FS re this?  Thanks.
>
> Cher
>
>
>
>
>
>
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--
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3:42 PM

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