RE: Unusual JFW Crashing Problem
- From: "Pat L" <PatWJL@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 15 Jul 2010 20:20:02 -0500
You could use the Task Manager (CTRL-SHIFT-ESC) to check the memory usage of an
app. It will show up on the "Processes" tab of the Task Manager if you have the
menu View> Select Columns > Memory Usage option is checked. An app with a
memory leak will show an ever- increasing number unexpectedly. For example, on
my XP system, Outlook shows up with Mem Usage of 87,450K. Memory is allocated
dynamically in most apps, but when it is not released, the memory continues to
increase. Small leaks are common, but major leaks in commercial programs are
usually pretty easy to see; but much harder to track down and fix.
HTH,
Pat
_____
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of
Farfar Carlson
Sent: Thursday, July 15, 2010 12:46 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Unusual JFW Crashing Problem
Rose,
Do you, or anyone on this list know how to plug or stop a memory leak? I've
always wondered what the cause and remedies are.
Dave
----- Original Message -----
From: Rose Combs <mailto:rosecombs@xxxxx>
To: jfw@xxxxxxxxxxxxx
Sent: Thursday, July 15, 2010 10:41
Subject: RE: Unusual JFW Crashing Problem
My guess here is there is some sort of a memory leak on the computer/network.
Rose Combs
rosecombs@xxxxx
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of
G.W. Cox
Sent: Wednesday, July 14, 2010 10:13 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Unusual JFW Crashing Problem
Have you tried refreshing the screen frequently with insert escape or alt
tabbing back and forth to your work?
----- Original Message -----
From: Donna <mailto:dsmith@xxxxxxxxxxxxxxx> Smith
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, July 14, 2010 11:04 AM
Subject: Unusual JFW Crashing Problem
Hi all.
I am currently using JFW11 with Windows XP-Pro and Microsoft Office 2003. I
have been experiencing a recurring problem since last October and our IT
department along with support from JFW tech support have not been able to find
a solution. I can�t believe that no one else has experienced this problem and
so am joining this list to learn from your collective expertise.
Here�s the situation.
* I�m on a network server for work.
* When using Microsoft programs such as Outlook or Word, the following
things happen with JFW:
1. There is a lag in the responsiveness of speech to the action I�m taking
with key commands that grows more severe the longer I use the program.
2. Once the lag gets really severe (e.g., I can type a whole sentence
before it decides to read it to me or I have to hit control-home 4-5 times and
wait before it actually starts reading from the top of the document), I then
get an error message telling me that the JAWS application must close.
3. My only option at this time is to quickly save anything I�m working on
(not always an option, but I can do it if I act quickly enough), then I click
OK and have to reboot.
4. The JAWS application must close dialog box gives me the option of
debugging, but it doesn�t actually allow me to click this option. OK is my
only active option.
5. Once I restart, it works fine for a little while and then it starts all
over again.
6. The frequency ranges from every couple of hours to perhaps 5 or 6 hours
before the crash occurs and it always repeats.
7. It doesn�t happen while using web-based applications such as our online
database or several online forums we host.
Okay, too funny, but it just crashed while writing this message. Here is more
information about the crash message:
It says �JAWS application has encountered an exception break point and must
close.� It gives some numbers that I can�t follow and then says �Click OK to
close or Cancel to debug.� However, as I mentioned earlier, hitting OK is the
only action it will actually allow.
This is the most frustrating problem I have ever encountered as it
significantly interferes with my work on a daily basis. I am seriously
considering changing to Window Eyes or even a Mac though Macs aren�t supported
by our IT department and would not be directly compatible with the rest of my
office.
Please let me know if anyone else has experienced such a problem and if there
are any solutions out there that may work to fix this.
Thanks.
Donna
Donna Smith
Training Manager
Easter Seals Project ACTION
202-347-3066 or 800-659-6428
<mailto:dsmith@xxxxxxxxxxxxxxx> dsmith@xxxxxxxxxxxxxxx
www.projectaction.org
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