Your problem maybe with Norton anti Virus and Word. The problem you are having sounds similar to the one described below. Follow the steps shown below and you should be able to read your Word documents. Be sure to re boot your computer after you do the steps below. I got this information from the JFWLITE list when it existed. Dick If you are unable to read a word document with standard Windows navigation and use Norton Anti-virus, you may need to disable the Microsoft Office Plugin of Norton Anti-Virus. Follow these steps: List of 7 items 1. Open Norton Anti-Virus 2. Press ENTER on the "options" button, 3. Select the antivirus options 4. TAB to "Miscellaneous" 5. Route JAWS to PC and left click the "Miscellaneous" button. If necessary use the JFW cursor to locate the "Miscellaneous" button, then use the left mouse button to click on the "Miscellaneous" button. 6. TAB to "Enable office plug-in" and uncheck it with the SPACEBAR 7. TAB to "OK" and press the SPACEBAR list end ----- Original Message ----- From: "Jewel Blanch" <j.blanch@xxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Wednesday, March 10, 2004 6:58 PM Subject: Unchecking boxes on the menu bar > Jaws 4.51 makes a real hash of reading word documents. As long as I haven't pressed a key, it will read the text, but as soon as I have the unmitigated gall to type as much as one letter, it gives up. If I press insert down arrow for "Say all" it will read, but the up and down cursor keys just produce blank--blank--blank ad nauseam and finitum. > I have a suspicion, and I may be well astray of the mark, that unchecking the print layout box may have the desired effect of having jaws read the text, as I have paid it to do! However, how does one remove the tick? Pressing the spacebar won't do it! > Jewel > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > > If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx