Hi Yardbird, I have two suggestions for you. Option 1 is to manually find your problem: 1. go to start/programs/jaws x (where x represents every version of jaws that is installed). 2. Press the right arrow key once. Arrow down or up until you find jaws. 3. Press the applications key. 4. Find properties with the arrow keys and press enter (or use the R key). Alt + enter does not work here. 5. Tab until you are focused on the shortcut key field and see if it matches what you have for desktop icons. Suggestion 2 is to download a program, called hotkey, to help you: 1. go to the jfw lite programs page found at http://www.jfwlite.com/programs.html 2. Press jaws key + f7 to open the links list. 3. Press the H key a few times until you hear Hotkey. 4. Press alt + m to put focus on the 3 links there concerning the program hotkey. 5. Download the program. It does not install but just uses a simple .exe file. 6. read the hotkey helpful hint link to use the program. 7. Read the results and compare to see if your hotkeys are set properly. HTH rich ----- Original Message ----- From: Yardbird Sent: Tuesday, December 04, 2007 10:37 PM the topic of how to successfully set a hotkey for launching Jaws has come up repeatedly over the past year, as Versions 8, and now 9, seem to be troublesome for a lot of users in this respect. Well, I was doing okay with version 8 for a while after finally getting a hotkey assignment to stick (I forget how, exactly), but now I've installed Version 9 and it's even stranger than before. First of all, let me make it clear that I basically know how to do this. At least I know how to do it for any other application that's represented by an icon on my desktop. Select the icon, press the context menu key (right side of spacebar, to left of Control key) and choose properties. Tab, and you're in the edit field for establishing a hotkey. You don't even have to bother pressing control and alt, because that's the standard combination and Jaws will insert that for you. All you have to do is press the letter key you'd like to use. Then you hear Jaws read the edit box, and it'll say something like Control Alt J. Which is what you wanted. You tab down to OK, press Enter, and there you go. Well, since Jaws 8, everyone's had to do all sorts of acrobatics to use this feature. Advice floats around like urban myths. Use this letter but not that letter. It's okay to tab away from the field, but don't tab back to it or what you entered will disappear. Or don't tab at all, just press Enter. If you tab further into the dialogue, it will delete your entry. And so forth. Now, none of that ought to be necessary, of course, and it didn't used to be. Until Jaws 8. But whatever. Now it's really interesting. I actually managed to set Control Insert J for my new Jaws 9, and changed my hotkey for Jaws 8 to Control Alt K, just in case I need to use it. And both settings stayed set, which I thought was a good sign. But now, if I exit Jaws 9 to see if restarting it will stop a bad behavior (don't ask) and then press Control Alt J, what comes up but, yep, Jaws 8. I went to the Desktop and rechecked. yes, everything is still set just as I set it. But it's working the wrong way. Ah, here's a thought, just for the heck of it. Let me exit Jaws 9, then hotkey Control Alt key and see if it actually *also* brings up Jaws 8 or, maybe, launches Jaws 9, so that it's all backward. Hang on.. Nope. Control Alt K brings up Jaws 7, which is what it used to do before I changed everything around. And if I go into the properties for the Jaws 7 icon, it says it has no hot key, just as I'd think it would. Nonetheless, it's as if Jaws 7 is still K, Jaws 8 is still J, and Jaws 9 has no hotkey. none of which is what properties say. Has anyone been through this, or anything like it? I've tried this repeatedly but can't get these hotkeys to behave correctly. Out of ideas. thanks.