We had loss of Jaws after a recently downloading an update on our daughters laptop (a windows optional upgrade labelled IDT-Audio-IDT High Definition Audio Codec). She turned on the laptop and visually the Jaws icon was in the system tray but we had no speech. At desktop the audio icon in the system tray showed "no audio output device is installed". We were given the helpful advice from a list member to "try rolling back to the previous driver and see if this helps". It did! All speech was restored. Don't know whether this will be of help to you, probably a different issue, but it was a first for us and luckily the solution worked. Kind Regards Phyl. Smith From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Mote Sent: Tuesday, 6 May 2008 11:27 a.m. To: jfw@xxxxxxxxxxxxx Subject: Re: Strange problem with jaws. The computer sounds are there, but jaws is not. It comes up fine, on the screen. That is, sighted people can see it, but I just can't hear it. As for running jaws first, i have that disabled, so it won't come up when my daughter starts it up. ----- Original Message ----- From: RAWest <mailto:rawest@xxxxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Monday, May 05, 2008 6:01 PM Subject: RE: Strange problem with jaws. Do you have any sounds coming out of the speakers? Maybe the volume has been muted. Robert To find me you can do the following. Skype id: rawest24 Aim id: rawest24 EMail: rawest@xxxxxxxxxxxxx _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Mote Sent: Monday, May 05, 2008 6:34 PM To: jfw@xxxxxxxxxxxxx Subject: Strange problem with jaws. Hi folks. I've encountered a very weird problem with jaws. I'be been using jaws version 8.0 on my daughter's computer, but for some reason, now, when it comes up, no speech at all. I've looked at the settings, and as far as I can tell, it seems to be right. I've tried reinstalling 8.0, but it won't let me do that, giving me a message asking for my authorization disk. The authorization is up to date on there. Anyone ever had such a problem as this?