Re: Standard or Pro, FSActivate and the About Box

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 21 Apr 2010 15:04:52 -0700

That makes perfect, and very scary sense, doesn't it?

Dave


  ----- Original Message ----- 
  From: Bissett, Tom 
  To: 'jfw@xxxxxxxxxxxxx' 
  Sent: Wednesday, April 21, 2010 14:01
  Subject: RE: Standard or Pro, FSActivate and the About Box


  I use a dongle and it returns a authorization not found.

  Tom Bissett
  BMO Financial Group
  Technology and Operations Integrated Client Solutions
  Tel: (416) 549-6514
  E-Mail tom.bissett@xxxxxxx 





------------------------------------------------------------------------------
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Dave Carlson
  Sent: April 21, 2010 4:46 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Standard or Pro, FSActivate and the About Box


  Well, it's nice that FS made it so simple to find out, isn't it?

  No, I'm being sarcastic, not literal.

  Dave

    ----- Original Message ----- 
    From: Rouillardmike@xxxxxxx 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Wednesday, April 21, 2010 13:34
    Subject: Re: Standard or Pro, FSActivate and the About Box


    Hi Tom,
    Try this:
    1. go into your start menu
    2. go to jaws
    3. go to tools
    4. go to ILM authorisation viewer
    After the program loads, you should see the information you are looking for.
    Mike Rouillard

    In a message dated 4/21/2010 4:29:43 P.M. Eastern Daylight Time, 
d.durber@xxxxxxxxx writes:
      Hello Tom:

      I am using JAWS Pro Version 9, and Windows XP Pro, JAWS did not inform me 
of that when I opened the JAWS About Box.

      Sincerely:

      Dave Durber

      ----- Original Message ----- 
        From: Tom Lange 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Wednesday, April 21, 2010 8:59 AM
        Subject: Standard or Pro, FSActivate and the About Box


        Hey all,
        I discovered something yesterday that really has me puzzled, and, 
frankly, a little ticked off.  Excuse me if I rant a little bit here, but I 
think I may have reason to. 

        First, I may not have been very observant for quite some time, but when 
I was checking out one of my students' computers, I noticed that when I went 
into the JAWS About box it doesn't say whether she's running JAWS standard or 
JAWS pro.  It does show the serial number.  When was the standard or pro 
version information taken out of the About box? Not cool. We're contemplating 
upgrading her machine from Vista to Windows 7 and need this information. 

        I went up to FSActivate and plugged in her serial number.  Again, no 
indication of whether she's running Standard or Pro.  Also not cool.

        So I called my local dealer, who told me that in order to get that 
info, you now have to call FS Tech support with the serial number. 

        I called FS tech support, who confirmed this.  I was told that this was 
a decision made by FS higher-ups and no explanation was given as to why.

        Frankly I don't understand the rationale behind this and it seems to me 
that folks could get into quite a bind if they have no means of verifying 
whether they're running standard or professional before calling FS tech support 
and they do something serious like upgrading their operating system to the 
wrong version.

        What's up with all this?  Can anybody give me a rational explanation?  
Is there a way to get this information without having to call FS, like looking 
in the registry?

        Thanks.

        Tom

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