Re: Standard or Pro, FSActivate and the About Box

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 22 Apr 2010 16:02:38 -0700

Matthew, No. The ILM  Authorization and Dongle Viewers are in the 
Start/Programs/JAWS 11/Tools menu.

Dave
 
  ----- Original Message ----- 
  From: Matthew T dyer 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Thursday, April 22, 2010 15:02
  Subject: RE: Standard or Pro, FSActivate and the About Box


  Hi,  I went into the utilities menu and found something called reinisilize 
authorization.  I am running the latest build of jaws 11.  Is this what 
everyone is talking about?

   

  Matthew

   

   

   

  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Gary King
  Sent: Wednesday, April 21, 2010 10:36 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Standard or Pro, FSActivate and the About Box

   

  Tom,

  Did you use the ILM Authorization Viewer or the Dongle Viewer?  I don't use a 
dongle, so I don't know what the Dongle Viewer displays.

   

  Gary King

  w4wkz@xxxxxxxxxxxxx

   

    ----- Original Message ----- 

    From: Bissett, Tom 

    To: 'jfw@xxxxxxxxxxxxx' 

    Sent: Wednesday, April 21, 2010 4:01 PM

    Subject: RE: Standard or Pro, FSActivate and the About Box

     

    I use a dongle and it returns a authorization not found.

     

    Tom Bissett
    BMO Financial Group
    Technology and Operations Integrated Client Solutions
    Tel: (416) 549-6514
    E-Mail tom.bissett@xxxxxxx 

     

     


----------------------------------------------------------------------------

    From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of Dave Carlson
    Sent: April 21, 2010 4:46 PM
    To: jfw@xxxxxxxxxxxxx
    Subject: Re: Standard or Pro, FSActivate and the About Box

    Well, it's nice that FS made it so simple to find out, isn't it?

     

    No, I'm being sarcastic, not literal.

     

    Dave

     

      ----- Original Message ----- 

      From: Rouillardmike@xxxxxxx 

      To: jfw@xxxxxxxxxxxxx 

      Sent: Wednesday, April 21, 2010 13:34

      Subject: Re: Standard or Pro, FSActivate and the About Box

       

      Hi Tom,

      Try this:

      1. go into your start menu

      2. go to jaws

      3. go to tools

      4. go to ILM authorisation viewer

      After the program loads, you should see the information you are looking 
for.

      Mike Rouillard

       

      In a message dated 4/21/2010 4:29:43 P.M. Eastern Daylight Time, 
d.durber@xxxxxxxxx writes:

        Hello Tom:

         

        I am using JAWS Pro Version 9, and Windows XP Pro, JAWS did not inform 
me of that when I opened the JAWS About Box.

         

        Sincerely:

         

        Dave Durber

         

        ----- Original Message ----- 

          From: Tom Lange 

          To: jfw@xxxxxxxxxxxxx 

          Sent: Wednesday, April 21, 2010 8:59 AM

          Subject: Standard or Pro, FSActivate and the About Box

           

          Hey all,

          I discovered something yesterday that really has me puzzled, and, 
frankly, a little ticked off.  Excuse me if I rant a little bit here, but I 
think I may have reason to. 

           

          First, I may not have been very observant for quite some time, but 
when I was checking out one of my students' computers, I noticed that when I 
went into the JAWS About box it doesn't say whether she's running JAWS standard 
or JAWS pro.  It does show the serial number.  When was the standard or pro 
version information taken out of the About box? Not cool. We're contemplating 
upgrading her machine from Vista to Windows 7 and need this information. 

           

          I went up to FSActivate and plugged in her serial number.  Again, no 
indication of whether she's running Standard or Pro.  Also not cool.

           

          So I called my local dealer, who told me that in order to get that 
info, you now have to call FS Tech support with the serial number. 

           

          I called FS tech support, who confirmed this.  I was told that this 
was a decision made by FS higher-ups and no explanation was given as to why.

           

          Frankly I don't understand the rationale behind this and it seems to 
me that folks could get into quite a bind if they have no means of verifying 
whether they're running standard or professional before calling FS tech support 
and they do something serious like upgrading their operating system to the 
wrong version.

           

          What's up with all this?  Can anybody give me a rational explanation? 
 Is there a way to get this information without having to call FS, like looking 
in the registry?

           

          Thanks.

           

          Tom

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