RE: Standard or Pro, FSActivate and the About Box

Try the Dongle Viewer in the Tools menu instead then.
 

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From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Bissett, Tom
Sent: Wednesday, April 21, 2010 5:01 PM
To: 'jfw@xxxxxxxxxxxxx'
Subject: RE: Standard or Pro, FSActivate and the About Box


I use a dongle and it returns a authorization not found.
 

Tom Bissett
BMO Financial Group
Technology and Operations Integrated Client Solutions
Tel: (416) 549-6514
E-Mail  <mailto:tom.bissett@xxxxxxx> tom.bissett@xxxxxxx 

 

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From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Dave Carlson
Sent: April 21, 2010 4:46 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Standard or Pro, FSActivate and the About Box


Well, it's nice that FS made it so simple to find out, isn't it?
 
No, I'm being sarcastic, not literal.
 
Dave
 

----- Original Message ----- 
From: Rouillardmike@xxxxxxx 
To: jfw@xxxxxxxxxxxxx 
Sent: Wednesday, April 21, 2010 13:34
Subject: Re: Standard or Pro, FSActivate and the About Box


Hi Tom,
Try this:
1. go into your start menu
2. go to jaws
3. go to tools
4. go to ILM authorisation viewer
After the program loads, you should see the information you are looking for.
Mike Rouillard
 
In a message dated 4/21/2010 4:29:43 P.M. Eastern Daylight Time,
d.durber@xxxxxxxxx writes:


Hello Tom:
 
I am using JAWS Pro Version 9, and Windows XP Pro, JAWS did not inform me of
that when I opened the JAWS About Box.
 
Sincerely:
 
Dave Durber
 
----- Original Message ----- 

From: Tom  <mailto:trlange@xxxxxxxxxxx> Lange 
To: jfw@xxxxxxxxxxxxx 
Sent: Wednesday, April 21, 2010 8:59 AM
Subject: Standard or Pro, FSActivate and the About Box

Hey all,
I discovered something yesterday that really has me puzzled, and, frankly, a
little ticked off.  Excuse me if I rant a little bit here, but I think I may
have reason to. 
 
First, I may not have been very observant for quite some time, but when I
was checking out one of my students' computers, I noticed that when I went
into the JAWS About box it doesn't say whether she's running JAWS standard
or JAWS pro.  It does show the serial number.  When was the standard or pro
version information taken out of the About box? Not cool. We're
contemplating upgrading her machine from Vista to Windows 7 and need this
information. 
 
I went up to FSActivate and plugged in her serial number.  Again, no
indication of whether she's running Standard or Pro.  Also not cool.
 
So I called my local dealer, who told me that in order to get that info, you
now have to call FS Tech support with the serial number. 
 
I called FS tech support, who confirmed this.  I was told that this was a
decision made by FS higher-ups and no explanation was given as to why.
 
Frankly I don't understand the rationale behind this and it seems to me that
folks could get into quite a bind if they have no means of verifying whether
they're running standard or professional before calling FS tech support and
they do something serious like upgrading their operating system to the wrong
version.
 
What's up with all this?  Can anybody give me a rational explanation?  Is
there a way to get this information without having to call FS, like looking
in the registry?
 
Thanks.
 
Tom
    
 

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