Hi, I just received an email from my friend. He has his situation resolved. He used a program found at http://www.jaws-users.com/ under the programs section. It is called deluserlex.exe . It is a SAPI 5 Repair Utility Rich ----- Original Message ----- From: Richard Sherman Hi, A person on another list is having this problem and I was hoping you all could help with it. His info is below. Rich