RE: SMA redux: you better hurry
- From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 25 Oct 2010 11:49:45 -0400
You can bet your good to go; if not, the program would have given you
instructions, and run in demo mode until you followed them. Status can
be determined in the "about" screen in JAWS help.
Ted
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Bonnie Vegiard
Sent: Saturday, October 23, 2010 8:59 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: SMA redux: you better hurry
I'd like to ask about moving to the full version of JFW from the beta
version, and how you know the status of your SMA. I've never used a beta
version before. I assumed once the full version came out and I installed
it, I would have to put in some sort of code and the wizard would
compare that code to my info at FS and would then deduct this
installation from the upgrades I have left. I thought I'd get some sort
of message, in other words. But when I installed the new version it was
just like downloading and installing one of the beta versions. How do I
know the status of my SMA? I think this was my last upgrade, but I'm not
sure.
Thanks,
Bonnie
Houston TX
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Alan Clendinen
Sent: Saturday, October 23, 2010 12:10 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: SMA redux: you better hurry
Donna,
You should call FS sales as soon as possible on Monday, October 25, and
ask them. FS hours are: Monday - Friday, 8:30 am to 7:00 pm. The FS
person I spoke with on Friday, told me that if you currently have no SMA
that covers receiving JFW 12, you would have to purchase a SMA no later
than Monday, October 25. After this date, you would have to buy an
upgrade to JFW 12, and only then could you buy a SMA, which would cover
receiving JFW 13 and 14. If you buy the SMA on Monday, Oct. 25, the SMA
will cover getting JFW 12 and JFW 13.
I don't know why FS told you that you could wait until December 31 to
buy a SMA, but you and I have been given contradictory information, and
if you want to avoid an unpleasant surprise, you should call FS sales
(1-800-444-4443) on Monday.
Alan
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