That's just ducky! The last time I took a problem to tech support, he asked if I had had the problem with Jaws 8. After I told him no, he asked if I had run merge. I said that I had heard it was better to keep a "clean" install. He said something like he had never heard that and instructed me to do the merge. The problem went away. I say this not to refute you, Gary, but have to wonder what the truth is. ----- Original Message ----- From: Gary King To: jfw@xxxxxxxxxxxxx Sent: Monday, July 14, 2008 10:07 AM Subject: Re: Question Regarding Quela Katherine, I wouldn't use the Merge feature under any circumstances. One of the questions FS tech support asked me when I was having a problem with JFW was, "Did you use Merge? My answer was that I never use Merge because of problems it has caused other users in the past. Gary King w4wkz@xxxxxxxxxxxxx ----- Original Message ----- From: katherineschulz6266@xxxxxxx To: jfw Sent: Sunday, July 13, 2008 10:05 PM Subject: Question Regarding Quela When I install the quela version, do I use the merge feature when I install a higher version such as version 6.2 or higher? Katherine