If they are experienced users of JAWS, then they will be used to JAWS speaking parenthesis as you described in your original post. As for the letter A, there is nothing you can do to improve the pronunciation of that letter, because it will depend upon whether the individual has added an entry to the pronunciation dictionary, to change the way JAWS says the first letter of the alphabet. Sincerely: Dave Durber ----- Original Message ----- From: Derek Binkley To: jfw@xxxxxxxxxxxxx Sent: Monday, July 13, 2009 10:11 AM Subject: Pronunciation of subsection in Word Hi, I am planning on distributing a Word document to some of our customers some of whom will be using Jaws to read the document. I am new to Jaws and am not sure how to deal with pronunciation of certain punctuation. This document is organized into sections which are crucial to the meaning of the document. Once example is a section I which has subsections (a) and (b). When Jaws reads these subsections it pronounces them as follows, "left paren ah right paren." Can I leave this text as it is or would it be better to change it somehow so that it is pronounced more clearly? Thanks for you help. Regards, Derek Binkley