Problem with JAWS and AVG 9 Download Manager
- From: Ray Campbell <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
- To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
- Date: Tue, 16 Feb 2010 21:20:07 +0000
Hi All:
I'm using JAWS 11, but was working with someone over JAWS Tandem this morning
using JAWS 10. She didn't have any type of antivirus program on her computer
from what I could tell, so, I went to the internet through her computer and
attempted to download AVG Free 9.0.
I went to free.avg.com/ww.download?prd=afe. I selected the 'Download from AVG
Servers' link. After the file downloaded, I located it and pressed enter on it.
What came up is an AVG download Manager. I first needed to select the language
for the download, English was the default, so I tabbed over to the next button
and pressed enter.
On the next screen, I was presented with two options, either to install AVG
Free or the more comprehensive AVG which would run freee for 30 days. My
client wanted the AVG Free edition, so I attempted to locate the place to check
that, assuming it was probably a radio button. I could not tab to the place I
needed to check. I could not find it using the JAWS Cursor, and I could not
find it using my Braille Display which was showing everything off my client's
computer. Unless I can check that properly, I can't press the next button. I
had to tell my client to get sighted help to install this.
The file I downloaded was AVG943free or something like that. Has anyone been
able to install this using this download manager successfully using JAWS? If
so, what's the magic trick?
Thanks,
Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.thechicagolighthouse.org
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