Re: Possible Jaws Problem???

Well, the folders remain after the program is uninstalled.  Also,
Windows temporary files are still there... till you delete them.
Given absence of a prior version of JAWS: then find one and install it.
You
may find that the PowerBraille will work with that version of JAWS.
  If then still negative with that version, there may be an indication
of a serial-port conflict.  But I think it may be a JAWS corrupt driver
issue.  (That's what it was in my situation; and we did consider the
possibility of it being a serial port problem; even trying out a
parallel port, but that didn't work either.  Only trial and error, and
force-feeding, solved it.)

----- Original Message ----- 
From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 29, 2003 4:30 PM
Subject: Re: Possible Jaws Problem???


Thanks but...when we uninstalled JFW 5, we had two options - just JFW 5
or
JFW 5 and connecting software JFW programs and we chose the latter.  So,
the
latter ones had nothing to do with the problem.

Thanks!

Jeff
----- Original Message ----- 
>From: "Flor Lynch" <florlync@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 29, 2003 10:12 AM
Subject: Re: Possible Jaws Problem???


> I had something of a similar issue with the PowerBraille 80 when I was
> installing JAWS4.5 onto a computer.  I eventually got it working, but
I
> had to remove (I think) all prior versions of JAWS (there were two or
> three).  Have you tried the Repair JAWS (or the modify radiobutton in
> the Tools,
> Installation Maintenance dialogue?)
> Do you have prior versions of JAWS on your system, see if things work
> with the powerBraille there?  If you do have, uninstall prior JAWS
> versions before reinstalling?  Or, in addition to uninstalling JAWS5,
> remove also the folders and everything to do with it, before
> reinstalling?
>
> ----- Original Message ----- 
> From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
> To: "Mailing List JFW" <jfw@xxxxxxxxxxxxx>
> Sent: Monday, December 29, 2003 4:32 AM
> Subject: Possible Jaws Problem???
>
>
> Hi All:
> Help!
>
> We encountered a very strange problem a few days and we've been
battling
> ever since then with my computer.
>
> When my daughter turned off Jaws the other day to use the computer
> herself to check on email and browse on Internet which was nothing new
> for her as well as our son.  The major difference was, however, I have
a
> new Desktop  which I got last February.  The computer no longer could
> initialize Braille driver when we tried to get Jaws to work with it.
We
> also tried a different Braille display to no avail before the tech
came
> over on Saturday morning.
>
> The tech said that since Power Braille units uses only COM1, we tested
> out Braille Lite M40 which also did not work on COM1.  We were
somewhat
> convinced that the serial port COM1 was defective and set BL M40 tow
ork
> on COM4.
>
> Today I called Dell to report the problem with the serial card.  They
> had us do the performance test and claimed that the serial card was
> communicating fine and dandy.  They said it was probably Jaws problem?
> We've uninstalled and reinstalled Jaws 5.0 quite a few times.
>
> One additional note, before we encountered all that, we installed AIM
> 5.2 (you all said it was no problem), new printer, and changed other
> printer to go to network, etc.  We even "restored" the setting to
before
> we made all these changes as per Dell's advice.  Dell could not help
us
> further since we got a new serial port card after I got the new
computer
> elsewhere.
>
> Help!  If I have time tomorrow, I plan to call Freedom Scientific
> tomorrow.  Whew!
>
> Thank you!
>
> Jeff
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>
>
>
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>


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