Re: Possible Jaws Problem???

Thanks but...when we uninstalled JFW 5, we had two options - just JFW 5 or
JFW 5 and connecting software JFW programs and we chose the latter.  So, the
latter ones had nothing to do with the problem.

Thanks!

Jeff
----- Original Message ----- 
From: "Flor Lynch" <florlync@xxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 29, 2003 10:12 AM
Subject: Re: Possible Jaws Problem???


> I had something of a similar issue with the PowerBraille 80 when I was
> installing JAWS4.5 onto a computer.  I eventually got it working, but I
> had to remove (I think) all prior versions of JAWS (there were two or
> three).  Have you tried the Repair JAWS (or the modify radiobutton in
> the Tools,
> Installation Maintenance dialogue?)
> Do you have prior versions of JAWS on your system, see if things work
> with the powerBraille there?  If you do have, uninstall prior JAWS
> versions before reinstalling?  Or, in addition to uninstalling JAWS5,
> remove also the folders and everything to do with it, before
> reinstalling?
>
> ----- Original Message ----- 
> From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
> To: "Mailing List JFW" <jfw@xxxxxxxxxxxxx>
> Sent: Monday, December 29, 2003 4:32 AM
> Subject: Possible Jaws Problem???
>
>
> Hi All:
> Help!
>
> We encountered a very strange problem a few days and we've been battling
> ever since then with my computer.
>
> When my daughter turned off Jaws the other day to use the computer
> herself to check on email and browse on Internet which was nothing new
> for her as well as our son.  The major difference was, however, I have a
> new Desktop  which I got last February.  The computer no longer could
> initialize Braille driver when we tried to get Jaws to work with it.  We
> also tried a different Braille display to no avail before the tech came
> over on Saturday morning.
>
> The tech said that since Power Braille units uses only COM1, we tested
> out Braille Lite M40 which also did not work on COM1.  We were somewhat
> convinced that the serial port COM1 was defective and set BL M40 tow ork
> on COM4.
>
> Today I called Dell to report the problem with the serial card.  They
> had us do the performance test and claimed that the serial card was
> communicating fine and dandy.  They said it was probably Jaws problem?
> We've uninstalled and reinstalled Jaws 5.0 quite a few times.
>
> One additional note, before we encountered all that, we installed AIM
> 5.2 (you all said it was no problem), new printer, and changed other
> printer to go to network, etc.  We even "restored" the setting to before
> we made all these changes as per Dell's advice.  Dell could not help us
> further since we got a new serial port card after I got the new computer
> elsewhere.
>
> Help!  If I have time tomorrow, I plan to call Freedom Scientific
> tomorrow.  Whew!
>
> Thank you!
>
> Jeff
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>
>
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>


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