Possible Jaws Problem???

Hi All: 
Help!

We encountered a very strange problem a few days and we've been battling ever 
since then with my computer.

When my daughter turned off Jaws the other day to use the computer herself to 
check on email and browse on Internet which was nothing new for her as well as 
our son.  The major difference was, however, I have a new Desktop  which I got 
last February.  The computer no longer could initialize Braille driver when we 
tried to get Jaws to work with it.  We also tried a different Braille display 
to no avail before the tech came over on Saturday morning.

The tech said that since Power Braille units uses only COM1, we tested out 
Braille Lite M40 which also did not work on COM1.  We were somewhat convinced 
that the serial port COM1 was defective and set BL M40 tow ork on COM4.

Today I called Dell to report the problem with the serial card.  They had us do 
the performance test and claimed that the serial card was communicating fine 
and dandy.  They said it was probably Jaws problem?  We've uninstalled and 
reinstalled Jaws 5.0 quite a few times.

One additional note, before we encountered all that, we installed AIM 5.2 (you 
all said it was no problem), new printer, and changed other printer to go to 
network, etc.  We even "restored" the setting to before we made all these 
changes as per Dell's advice.  Dell could not help us further since we got a 
new serial port card after I got the new computer elsewhere.

Help!  If I have time tomorrow, I plan to call Freedom Scientific tomorrow.  
Whew!

Thank you!

Jeff
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