When you say you have turned off windows messenger, I assume you mean you have went into the options in windows messenger and unchecked start automatically with windows? If so and windows messenger starts up when you start OE, I believe that you probably have contacts checked in OE, in layout under the view menu. You can either uncheck contacts and press control shift B to bring up your address book instead of just tabbing to the list of people in your address book. Or I can send you a program called OE Tweaker that lets you break the association between OE and Windows Messenger and lets you stop windows messenger from starting with OE. If you want the program, write me privately at debbie@xxxxxxxxxxxxxxxx Debbie ----- Original Message ----- From: "Playful Heart" <playfulheart@xxxxxxx> To: <jfw@xxxxxxxxxxxxx> Cc: <Jawslite@xxxxxxxxxxxxxxxxxxxx> Sent: Saturday, May 20, 2006 10:26 PM Subject: Please Help I am using Jaws 7.1 and have Windows XP Home. When I run Jaws it starts the Windows Messenger which I have turned off everywhere else. How can I fix this problem. It is causing Outlook Express to crash. If I use End It All and stop Windows Messenger from running then Jaws also stops. That is very likely why Outlook Express and Jaws crash when I switch users and further why the Log On screen for Outlook Express thinks it wants me to select an identity even when I am not near the computer. When I start Window Eyes the Windows messenger does not automatically start. Is there a fix for this problem or is it becoming a requirement to run Windows Messenger when using JAWS? Certainly hope not! -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx