I am using Jaws 7.1 and have Windows XP Home. When I run Jaws it starts the Windows Messenger which I have turned off everywhere else. How can I fix this problem. It is causing Outlook Express to crash. If I use End It All and stop Windows Messenger from running then Jaws also stops. That is very likely why Outlook Express and Jaws crash when I switch users and further why the Log On screen for Outlook Express thinks it wants me to select an identity even when I am not near the computer. When I start Window Eyes the Windows messenger does not automatically start. Is there a fix for this problem or is it becoming a requirement to run Windows Messenger when using JAWS? Certainly hope not!