RE: Outlook 2007, JFW 11

  • From: "Adrian Spratt" <Adrian@xxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 13 Apr 2010 12:55:33 -0400

Hi, Becky.

 

Now I understand. Thanks for your explanation.

 

I have a feeling either Alex's suggestion about reading only unread messages
or Cy's about collapsing groups may give you the answer. to elaborate on
Cy's suggestion, if you press home in the inbox and then the up arrow once,
JAWS makes a collapse/expand verbalization. At this point, press the right
arrow until JAWS says, "expanded."

 

________________________________________

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto

Sent: Tuesday, April 13, 2010 10:38 AM

To: jfw@xxxxxxxxxxxxx

Subject: RE: Outlook 2007, JFW 11

 

Adrian,

 

After I read a message, the message remains in my Inbox. Once, however, I
exit Outlook, the read message is no longer in my Inbox when I return to
Outlook. It's not in any of my other folders either.

 

Becky

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt

Sent: Tuesday, April 13, 2010 7:16 AM

To: jfw@xxxxxxxxxxxxx

Subject: RE: Outlook 2007, JFW 11

 

Becky,

 

I've been trying to understand this sentence in an earlier message of yours.
You seem to say that a list of both unread and read messages appears, but
then say that "old" read messages don't. could you clarify?

 

When I hit Enter on Inbox, a list of my read and unread messages appeared,
but not old read messages which have not been deleted.

 

________________________________________

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto

Sent: Tuesday, April 13, 2010 2:58 AM

To: jfw@xxxxxxxxxxxxx

Subject: Outlook 2007, JFW 11

 

Thanks to Cy, Don, Victoria, and Adrian for responding to my post.

 

Don, when I hit F6, my Outlook folders were listed. When I hit Enter on
Inbox, a list of my read and unread messages appeared, but not old read
messages which have not been deleted.

 

I called JAWS tech support and was told to check settings under Tools and
Options. I was told my problem was not a JAWS issue.

 

I'm hoping to have a tech friend help me, but in the meantime, I have to
remember to move a read message, which I don't want to lose, to another
folder.

 

Like Adrian, I find that Windows 7 and Outlook 2007 require a huge learning
curve. Word 2007, which I have dabble with a bit, is even more overwhelming
since it's so different.

 

Thanks again, Becky

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