RE: Outlook 2007, JFW 11

Becky, it sounds like you've got your current view set to un read messages
only. I've found that if you have it set to unread messages it exhibits
exactly this behaviour, the messages are still in your inbox, but not in the
current view as they're not unread.

Cheers

Alex

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto
Sent: 13 April 2010 15:38
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007, JFW 11

 

Adrian,

 

After I read a message, the message remains in my Inbox.  Once, however, I
exit Outlook, the read message is no longer in my Inbox when I return to
Outlook.

It's not in any of my other folders either.

 

Becky

 

 

 

 

 

 

 

 

 

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Tuesday, April 13, 2010 7:16 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Outlook 2007, JFW 11

 

Becky,

 

I've been trying to understand this sentence in an earlier message of yours.
You seem to say that a list of both unread and read messages appears, but
then say that "old" read messages don't. could you clarify?

 

When I hit Enter on Inbox, a list of my read and unread messages appeared,
but not old read messages which have not been deleted.

 

 

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Becky Tsurumoto
Sent: Tuesday, April 13, 2010 2:58 AM
To: jfw@xxxxxxxxxxxxx
Subject: Outlook 2007, JFW 11

 

Thanks to Cy, Don, Victoria, and Adrian for responding to my post.

 

Don, when I hit F6, my Outlook folders were listed.  

When I hit Enter on Inbox, a list of my read and unread messages appeared,
but not old read messages which have not been deleted.

 

I called JAWS tech support and was told to check settings under Tools and
Options.

I was told my problem was not a JAWS issue.

 

I'm hoping to have a tech friend help me, but in the meantime, I have to
remember to move a read message, which I don't want to lose, to another
folder.

 

Like Adrian, I find that Windows 7 and Outlook 2007 require a huge learning
curve.  

Word 2007, which I have dabble with a bit, is even more overwhelming since
it's so different.

 

Thanks again,

Becky 

 

 

 

 

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