Odd Jaws problem, need input
- From: "Kelmer, Susan M." <SKelmer@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 25 Mar 2010 08:56:33 -0500
I have a student who uses JAWS in our lab. We are running v. 11. She
is taking a creative writing class with a lot of peer-editing, and she
brings in the papers she gets in class, which I either scan or retype
for her and give her in Word format (2003 or 2007, we run both in the
lab).
Yesterday she came in with two poems. They were very short so I typed
them up for her, saved them to a flash drive, and she opened Jaws to
read them. The first poem read just fine, no problems, and she made her
notes and saved them. The second poem, however, causes the computer to
immediately crash and reboot! I retyped the poem, put it on a different
flash drive with a completely different file name. It crashed again. I
retyped the poem and put it on the server, and opened it from there.
The computer crashed again!
I'm thinking the problem is with the words in the poem now. I can't
think it's anything else! This is the most bizarre thing I've ever seen
happen with JAWS. I once had this problem in a text-to-speech program I
was using (it was low-end tech), and once I found the phrase that killed
the TTS program and remove it from the document, I was able to move on,
but in this case, I just don't know what to do. Just opening the file
seems to be enough to crash the computer, or if we get it open, letting
Jaws start reading crashes it. I get errors on the error log, but they
are non-specific.
Anyone run into this? Anyone brave enough to try this poem on their
install of JAWS and see what happens? I'll be happy to put it in text
in an email for you, or send you the original Word file (in this case
it's 2003 but I can save it as docx as well). Thanks for any help.
Susan Kelmer
Adaptive Technology Specialist/
Lab Coordinator, Campus Labs and Classrooms
St. Louis Community College - Meramec
314-984-7951
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