RE: New 8.0 Update Bug With O E

  • From: "Barry Campbell" <jazzlion1@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 28 Apr 2007 10:01:11 -0400

Albert:
  The best suggestion is to have anyone who is experiencing this or any
other problem with jaws to report it via email or phone to Freedom
Scientific directly.  Speaking as a software developer it is better to have
all the problems logged  through one method and that way resolutions can be
tracked.   The more persons reporting a problem the higher the priority of
the development team  will act on it.

All contact information for Freedom Scientific is on their website.



-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of cutolo.albert@xxxxxxxxxxx
Sent: Saturday, April 28, 2007 12:30 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: New 8.0 Update Bug With O E


Perhaps, what's needed here is too have person, or persons from the 
freedomscientifics tech support team become a member of this list, as well 
as the blindtech list.  That way, they could have direct knowledge of 
consumer ffrustrations and bugs that we as users, are, and have ben 
experiencing as updates are released.
----- Original Message ----- 
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, April 27, 2007 9:51 AM
Subject: Re: New 8.0 Update Bug With O E


> Chris,
> You're not whining. This problem just happens to be yet another glitch
> else
> that happens to me with Jaws 8 that I simply don't happen to have 
> mentioned
> in my posts about the version's shortcomings. With some frequency, I load 
> a
> Web page  and the status line in IE makes me quite certain that the page 
> has
> opened just fine, and then Jaws will speak maybe one bit of text from the
> page which I can't move off with any navigational keystrokes. Refreshing 
> the
> page has no effect, and only when I reload the page does Jaws usually 
> start
> behaving normally. At first, I thought maybe I'd caused this to happen by
> pressing some navigational keystroke too quickly before the page had fully
> loaded, but now that it's happened to me a bunch of times, I realize that
> this never caused Jaws to go silent (blank buffer effect) in Jaws 7.
>
> So anyway, Chris, there's another one, another bad jaws 8 glitch among
> many
> others. I recognize that there's a core of vocal listers who keep saying
> pleasantly that they have no problems at all with their Jaws 8 on their
> computers, and of course I believe them. But I'm not such a computer 
> novice
> or Jaws newbie that I can't confidently assert that a whole host of things
> go wrong with Jaws 8 when I'm using it, including this adorable little
> quirk. What I do know is it isn't my fault. Whatever Jaws 8 is having
> trouble with on my computer is stuff it should be able to handle. Instead,
> it simply doesn't work right while Jaws 7.0 is still dependable and quick
> and responsive for me.
>
> And, as I've said earlier to Allen, since FS now seems to come out 
> with a new version every autumn, it's not much more than six months 
> until this doesn't matter any more and we'll have yet another update. 
> Now, I confess I haven't yet moved to Vista, and don't feel 
> particularly interested to do that as long as everything I need 
> continues working just as is, under Win XP
> Home. So while I appreciate this business of Jaws 8 hustling to become
> compatible with Vista, none of those things are of any help to me at the
> moment, and none, literally none of my Jaws 8 issues have been fixed.
>
> No, correction. One has, something I reported early on to FS and they 
> claimed not to believe was their responsibility. Soon after I 
> installed Jaws 8, many of these problems became apparent to me and I 
> called FS tech support
> to ask if I could rectify them in some way or if they should fix something
> themselves. See, Bruce? I called. I didn't just whine on the list.
>
> The problem was that when I had a couple of applications open at 
> once-- let's say I was working in Word, had my browser open so I could 
> do research, and had Outlook Express up so I could do email-- and I 
> alt tabbed around the
> task bar from one to the other, Jaws would cause the transition from one
> application to another to involve a long, long (several seconds) silent
> waiting period before the next application would appear and speak. Jaws 
> was
> somehow keeping the transition from happening quickly, not just being 
> silent
> while it happened (I'm partially sighted and could see that I wasn't 
> getting
> the screen for the app I was alt tabbing to).
>
> I called, they said they didn't know what I meant and had never heard 
> of this. Well, this is the one and only issue I noticed they brag 
> about having remedied with the last update I downloaded, that .1177 or 
> whatever it is. This doesn't exactly give me confidence that the left 
> hand of FS knows what
> the right hand is doing.
>
> Okay, enough. As I keep saying, I've given up on Jaws 8 and will 
> satisfy myself using Jaws 7 for the time being. Too much stuff goes 
> wrong with 8. But it's hard not to resent such a lemon version.
>
>
> ----- Original Message -----
> From: "Chris Skarstad" <toonhead@xxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, April 26, 2007 10:51 PM
> Subject: Re: New 8.0 Update Bug With O E
>
>
> the one thing I didn't see addressed is this  issue with blank virtual 
> buffers.  in other words, let's say you go to google.  JAWS acts as if 
> there's nothing there, and the only way to get it to read properly is 
> to keep reloading the website until JAWS gets it right. Now unless I 
> missed something, I didn't see one single word mentioning this issue, 
> and I know lots of people reported it.  but instead of ffixing that, 
> we get these nice little toys like the say-all with Sapi 5, different 
> voices for different fonts,  and just coming up with fixes as if they 
> aren't even paying any attention.
>
> I'm sorry if I sound a bit whiny in this post, but I've been watching 
> FS over the last little while, and it's as if they're in their own 
> little neighborhood. they put these fixes in for their own products, 
> instead of fixing the issues that are more important to myself and a 
> lot of others too.  FS makes a fantastic screenreader, which is why I 
> keep using it.  But lately, it's as if they just have this I don't 
> care attitude about fixing the more pressing issues. or fixing things 
> that the other screenreader vendors have already had fixed for months. 
> sigh.
>
>
>
>
> At 08:24 PM 4/26/2007, you wrote:
>>Not sure but the list of fixes mentioned them and they were supposedly 
>>fixed.
>>
>>Rick
>>
>>
>>----- Original Message ----- From: "Yardbird" 
>><yardbird@xxxxxxxxxxxxxx>
>>To: <jfw@xxxxxxxxxxxxx>
>>Sent: Thursday, April 26, 2007 9:12 PM
>>Subject: Re: New 8.0 Update Bug With O E
>>
>>
>>>what on earth is a "bad font"? And where does one encounter such 
>>>things?
>>>
>>>
>>>----- Original Message ----- From: "Ricque" <ricjustice@xxxxxxxxx>
>>>To: <jfw@xxxxxxxxxxxxx>
>>>Sent: Thursday, April 26, 2007 4:46 PM
>>>Subject: Re: New 8.0 Update Bug With O E
>>>
>>>
>>>The install here whent without a hitch as well,
>>>but the problem of Jaws saying "badfont" still remains. Richard 
>>>Justice www.blind-computing.com
>>>----- Original Message ----- From: "Dave Mitchell" <dmitch44@xxxxxxx>
>>>To: "jfw list" <jfw@xxxxxxxxxxxxx>
>>>Sent: Thursday, April 26, 2007 6:51 PM
>>>Subject: New 8.0 Update Bug With O E
>>>
>>>
>>>>Hi,  The install of the new 8.0 upgrade went without a hitch. 
>>>>However after restarting, the usual shortcut keystrokes of control  
>>>>plus N for new message and Control plus f for forwarding a message 
>>>>result in a script error.
>>>>It is necessary now to use the file menu to perform these tasks.
>>>>Anyone else having this trouble?
>>>>As the Father of one of my friends was fond of saying: "If it isn't one
>>>>thing, it's two."  Mitch
>>>>
>>>>--
>>>>JFW related links:
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>>>>
>>>>If you have any concerns about the list, post received from the 
>>>>list, or the way the list is being run, do not post them to the 
>>>>list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>>>
>>>--
>>>JFW related links:
>>>JFW homepage: http://www.freedomscientific.com/
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>>>
>>>--
>>>No virus found in this incoming message.
>>>Checked by AVG Free Edition.
>>>Version: 7.5.463 / Virus Database: 269.6.1/776 - Release Date: 
>>>4/25/2007 12:19 PM
>>>
>>>
>>>--
>>>JFW related links:
>>>JFW homepage: http://www.freedomscientific.com/
>>>Scripting mailing list: 
>>>http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>>JFW List instructions:
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>>
>>--
>>JFW related links:
>>JFW homepage: http://www.freedomscientific.com/
>>Scripting mailing list: 
>>http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
>>JFW List instructions:
>>To post a message to the list, send it to jfw@xxxxxxxxxxxxx To 
>>unsubscribe from this mailing list, send a message to 
>>jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject 
>>line. Archives located at: //www.freelists.org/archives/jfw
>>
>>If you have any concerns about the list, post received from the list, 
>>or the way the list is being run, do not post them to the list. Rather 
>>contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>>
>>
>>__________ NOD32 2222 (20070426) Information __________
>>
>>This message was checked by NOD32 antivirus system. 
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>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
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> JFW List instructions:
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> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.463 / Virus Database: 269.6.1/776 - Release Date: 4/25/2007
> 12:19 PM
>
>
> --
> JFW related links:
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--
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