Re: New 5.0 User Not Happy

  • From: "David Poehlman" <poehlman1@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 24 Feb 2004 17:26:43 -0500

Troy, He apparently upgraded his video driver.  In this instance, yes, you
need to reinstall the video intercept.

----- Original Message ----- 
From: "Troy Sullivan" <sullidog_2001@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 24, 2004 4:40 PM
Subject: Re: New 5.0 User Not Happy


That's strange, I thought the intersepter didn't need to be uninstalled
before installing the new one? Or at least I didn't do that, am I missing
something? Glad you got it fixed though!
Troy
----- Original Message ----- 
From: "Chris Cant" <chris@xxxxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 24, 2004 1:35 AM
Subject: Re: New 5.0 User Not Happy


> Hi there Folks,
> got the problem sorted out now, i took out the intercepter, rebooted, put
> the intercepter back in and now all is working just great! it's that once
> the new drivers for the graphic card had been installed of which there was
> a recent update, well it looks like you have to do this so jaws will use
> the new drivers, un install the intercepter, then put it back in! well
it's
> working just fine now, i am pleased to say! love it!
>
> Regards
>
> Chris Cant.
>
> At 22:52 23/02/2004, you wrote:
> >Hi there David,
> >yes done the latest video driver update from the windows update page, yes
> >have installed jaws 5 update from scratch, this hasn't done any good
> >
> >Regards
> >
> >Chris Cant.
> >
> >At 14:36 23/02/2004, you wrote:
> > >Have you tried installing the update from scratch?  Are you certain you
have
> > >the latest video driver for your card?  The reason I ask is that it
could be
> > >that the jvid is newer and requires newer support or if run as update
did
> > >not get properly implemented.
> > >
> > >----- Original Message -----
> > >From: "Chris Cant" <chris@xxxxxxxxxxxxxxxxxxxxxxx>
> > >To: <jfw@xxxxxxxxxxxxx>
> > >Sent: Monday, February 23, 2004 3:22 AM
> > >Subject: Re: New 5.0 User Not Happy
> > >
> > >
> > >Hi there David,
> > >me too, I haven't had much trouble with other updates as i am with this
> > >one, I changed back to 4.51 and every things working just fine on this
> > >version, my system info is
> > >OS Name Microsoft Windows XP Home Edition
> > >Version 5.1.2600 Service Pack 1 Build 2600
> > >OS Manufacturer Microsoft Corporation
> > >System Manufacturer     VIA
> > >System Model    K7VT2
> > >System Type     X86-based PC
> > >Processor       x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1665 Mhz
> > >BIOS Version/Date       American Megatrends Inc. P1.20, 10/12/2002
> > >SMBIOS Version  2.3
> > >Windows Directory       C:\WINDOWS
> > >System Directory        C:\WINDOWS\System32
> > >Boot Device     \Device\HarddiskVolume1
> > >Locale  United States
> > >Hardware Abstraction Layer      Version = "5.1.2600.1106
> > >(xpsp1.020828-1920)"
> > >Time Zone       GMT Standard Time
> > >Total Physical Memory   512.00 MB
> > >Available Physical Memory       315.44 MB
> > >Total Virtual Memory    1.72 GB
> > >Available Virtual Memory        1.38 GB
> > >Page File Space 1.22 GB
> > >Page File       C:\pagefile.sys
> > >
> > >matrox millennium duel head 550 32 bit graphic card, with all
acceleration
> > >features turned off, 2000 MB  processor Athlon, I have all the updates
for
> > >the graphic card and haven't had any trouble running any other version
of
> > >jaws until this one
> > >having the same trouble as the person in the message below, menus not
> > >reading properly, lists items first reading then as you arrow down to
the
> > >next few items they aren't getting spoken if you then up arrow they
read
> > >then down arroing they don't speak again? also getting a lot of blank,
> > >blank spoken
> > >
> > >
> > >Regards
> > >
> > >Chris Cant.
> > >   At 02:23 23/02/2004, you wrote:
> > > >In order to begin to sort this out, we need as much detail about the
> > system
> > > >as you can give.  Video, monitor, speed, hdd, ram, settings, all
kinds of
> > > >stuff.  It sounds like you are having video problems from the little
bit
> > > >you've described though and this could be caused by a mixture of
video and
> > > >chip set.
> > > >
> > > >----- Original Message -----
> > > >From: "Steve Matzura" <number6@xxxxxxxxxxxxx>
> > > >To: <jfw@xxxxxxxxxxxxx>
> > > >Sent: Sunday, February 22, 2004 8:29 PM
> > > >Subject: New 5.0 User Not Happy
> > > >
> > > >
> > > >I just installed 5.0 on a brand-spanking-new XP Pro machine, and I
> > > >don't like what I'm finding.  Half the menus don't speak right when I
> > > >move my cursor up, down, left or right.  I duplicated the settings on
> > > >the new machine that were on another XP Pro system I successfully got
> > > >working. and .. nothing at all is fixing my problem.  Anyone notice
> > > >this and have a workaround for it?
> > > >
> > > >Thanks in advance.
> > > >
> > > >--
> > > >To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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> > > >
> > > >If you have any concerns about the list, post received from the list,
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> > >the
> > > >way the list is being run, do not post them to the list. Rather
> > contact the
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> > > >
> > > >--
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> > > >
> > > >If you have any concerns about the list, post received from the list,
or
> > > >the way the list is being run, do not post them to the list. Rather
> > > >contact the list owner at jfw-admins@xxxxxxxxxxxxxx
> > >
> > >          Would  you want to join us in our new friendship group? Are
you a
> > >friend who could supply support in access issues live on-line in a
voice
> > >chat environment?
> > >Do you need help, would a good friend just make that difference to you?
> > >Then join us
> > >The accessible friends network could just be the place,
> > >To find out more please have a look at our home page
> > >www.tafn.org.uk
> > >read all about the party were putting together this year and what fun
we're
> > >going to have over the week-end we're planning!
> > >Chris Cant Chairman of TAFN
> > >
> > >
> > >--
> > >To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> > >To unsubscribe from this mailing list, send a message to
> > >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject
line.
> > >
> > >If you have any concerns about the list, post received from the list,
or the
> > >way the list is being run, do not post them to the list. Rather contact
the
> > >list owner at jfw-admins@xxxxxxxxxxxxxx
> > >
> > >--
> > >To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> > >To unsubscribe from this mailing list, send a message to
> > >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject
line.
> > >
> > >If you have any concerns about the list, post received from the list,
or
> > >the way the list is being run, do not post them to the list. Rather
> > >contact the list owner at jfw-admins@xxxxxxxxxxxxxx
> >
> >          Would  you want to join us in our new friendship group? Are you
a
> >friend who could supply support in access issues live on-line in a voice
> >chat environment?
> >Do you need help, would a good friend just make that difference to you?
> >Then join us
> >The accessible friends network could just be the place,
> >To find out more please have a look at our home page
> >www.tafn.org.uk
> >read all about the party were putting together this year and what fun
we're
> >going to have over the week-end we're planning!
> >Chris Cant Chairman of TAFN
> >
> >
> >--
> >To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> >To unsubscribe from this mailing list, send a message to
> >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
> >
> >If you have any concerns about the list, post received from the list, or
> >the way the list is being run, do not post them to the list. Rather
> >contact the list owner at jfw-admins@xxxxxxxxxxxxxx
>
>          Would  you want to join us in our new friendship group? Are you a
> friend who could supply support in access issues live on-line in a voice
> chat environment?
> Do you need help, would a good friend just make that difference to you?
> Then join us
> The accessible friends network could just be the place,
> To find out more please have a look at our home page
> www.tafn.org.uk
> read all about the party were putting together this year and what fun
we're
> going to have over the week-end we're planning!
> Chris Cant Chairman of TAFN
>
>
> --
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
>
> If you have any concerns about the list, post received from the list, or
the way the list is being run, do not post them to the list. Rather contact
the list owner at jfw-admins@xxxxxxxxxxxxxx
>
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--
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