Re: Multiple crashes with XP
- From: "Playful Heart" <playfulheart@xxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 22 Apr 2005 15:12:18 -0500
I am not sure what is causing the crashes but for those of you who are using
more than one version of JAWS you might want to try and go to the desktop
and switch from one to the other. This is especially true when switching
between 6.1 and any older version. Has stopped some of the freeze up and
crash problems I have been having. Also Jaws will not hide.
----- Original Message -----
From: "Cher Bosch" <Cher.Bosch@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 21, 2005 7:49 AM
Subject: Re: Multiple crashes with XP
> George-
> I upped my RAM to 1 GB on a Dell with XP Pro and it made no difference
> on crashes. And, it is pretty much always JAWS that crashes, the other
> programs are fine.
>
> Cher
>
>>>> one2three4five6@xxxxxxxxxxx 4/21/2005 7:14:23 AM >>>
>
> when you go to system tools
> under accessories
> to system information
> route jaws to pc
> page down and then, up arrow
> how much ram is free?
>
> when I start my monster up
> on any given day
> there is usually around 200 ram free
> and most days i don't run out of ram
> with 512 to start with
> but lately,with the last 2 versions of jaws
> there are times when jaws freezes up
> maybe from opening too many programs up, and even after shutting them
> off
> opening up openbook, then maybe burning a cd, then using omni page in
> word
> to scan a another document etc etc
>
> some programs don't give back the ram they used
> i have been told ms word is one of them that don't give back the ram
> when
> you close it
> and the only solution is to shut down and restart
>
> my technician, says, i am crazy
> and more ram isn't gonna do anything for me
> except cost me some mo money
>
> I am not sure whether adding more ram will help or not
> and I miss the three finger salute of my 98 machine
> and being able to run a repair on internet explorer
> when things get sluggish or stop in the middle of a session
> but i don't miss the blue screen of death
> with xp i don't get
> but in the last couple of weeks my computer has restarted twice
> in the middle of downloading music,
> and
> doing other things while it was busy
> and have no idea what caused the crash
>
> if, you do decide to get more ram, please keep us informed
> if it solves the problems
>
>
> From: "George Marshall" <geom4@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, April 20, 2005 7:41 AM
> Subject: Re: Multiple crashes with XP
>
>
> Hi curmudgeon:
> I have 512 megs of memory on this Intel processor with XP home. Do
> you
> think it would more stable if I added another 512, I haven't ran your
> cleanup suggestions yet but will do so in the next day or so.
> Thanks,
> George R. Marshall
> geom4@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "George Marshall" <geom4@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, April 19, 2005 9:42 AM
> Subject: Re: Multiple crashes with XP
>
>
> Thanks a lot I will try your suggestions.
> George R. Marshall
> geom4@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, April 19, 2005 8:26 AM
> Subject: Re: Multiple crashes with XP
>
>
> i'd try
>
> go into my computer
> highlite your hard drive
> alt enter to bring up properties
> control tab to tools
> enter on check for errors
> but, tab around and check both check boxes
> enter on ok
> you will be told you must restart your computer to run the check
> errors
> press ok
> and then restart your computer
> and let it run a full system check for errors
> it may take 20 or 30 40 minutes
> to run,
> also, do a thorough cleaning out of temp files
> disk clean up in properties
> go into your hard drive into windows
> p for prefetch
> delete them they are more temp files
> go into control panel
> internet options
> delete cookies, temp files, off line files, delete history
> run a defragg whether it says it needs it or not
> i would go to
> www.google.com/ie
> type in cleanup
> the first choice will be
> a microsoft utility
> called cleanup. exe
> down load it
> install it
> and run it
> it will delete the hidden temp files that are hiding in your computer
> after it runs do not restart your computer yet
> like the pop up says to
> tab to no
> then route jaws to pc
> page down then up arrow to see how much space has been recovered from
> how
> many files
>
> then restart your system
>
>
> ----- Original Message -----
> From: "Linda Parent" <mslparent25@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, April 18, 2005 3:12 PM
> Subject: RE: Multiple crashes with XP
>
>
> Hi,
>
> Well, if it makes you feel better, I have the same setup with Intel and
> am
> having crashes.
>
> Linda Parent
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf
> Of George Marshall
> Sent: Monday, April 18, 2005 5:10 PM
> To: jfw
> Subject: Multiple crashes with XP
>
> Hi:
> I am running Xp home on a 3.5 Intel processor with 512 megs of memory
> with
> JAWS 6.0, with service pack 2. I am getting lots of crashes in
> various
> programs. I upgraded from 98(SE). I wonder if JAWS 6.0 is at fault?
> If
> anyone could give me any advice I would appreciate it. One more does
> anyone
>
> know the name of the log that shows what caused the crash and where it
> is
> located?
> Thanks,
> George R. Marshall
> geom4@xxxxxxxxxxxxx
>
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