Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

  • From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 17 Jan 2007 16:35:14 -0500

Hi,

Here is the reply I got from FS after reporting this issue to them several days 
ago.

Message
Dear Rick  
Thank you for contacting Freedom Scientific technical Support.  This is a known 
issue and our development team is working on a resolution for this problem
in future updates. if I can be of any additional assistance to you, feel free 
to email me back.  
  Be sure to include all previous correspondence pertaining to this matter when 
replying to this message so that we might better
assist you.  
 Regards,
Tracey Jackson,
Technical Support Specialist
Freedom Scientific 
Phone support: 727 803 8600, option #2
E-mail Support: 
support@xxxxxxxxxxxxxxxxxxxxx
 <mailto:support@xxxxxxxxxxxxxxxxxxxxx>
Visit our website at:
http://www.freedomscientific.com/--------------------------------------------------------------------------------

From: Rick Harmon [mailto:rickharmon@xxxxxxxxxxxxx] 
Sent: Saturday, January 13, 2007 7:35 PM
To: Freedom Scientific Technical Support
Subject: JAWS 8.0 and IE7 

Hi, 

I am having a problem with JAWS 8 and IE7.  Sometimes when I open a IE7 browser 
to a website I get a apparently blank virtual buffer, but If I  rout jaws
to pc I can read the IE window.  I have seen many other people reporting the 
same problem on the JFW mailing list so I am reporting the bug to you so that
it can be fixed as soon as possible. 

Thanks, 

Rick 


Rick


=======

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Here you will find Audio tutorials for popular programs, blindness related web 
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  ----- Original Message ----- 
  From: Brian Hansen 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Wednesday, January 17, 2007 8:14 AM
  Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


  I'm finding that this seems to happen the more one opens and closes their 
browser.  The only way I've been able to stop this from happening has been to 
reboot the system.

  Blessings,

  Brian

    ----- Original Message ----- 
    From: Darrell Shandrow 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, January 13, 2007 11:54 AM
    Subject: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


    Hello Everyone,

    I have been noticing more and more frequent instances where web pages 
pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely blank virtual 
buffers.  It is necessary to close and reload the browser window.  Further, 
this problem increases in frequency the longer JAWS is running.  The problem 
goes away for awhile after JAWS has been closed and restarted, then recurs soon 
after.

    Anyone else experiencing this issue?

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