Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

  • From: "Rick Harmon" <rharmon@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 14 Jan 2007 14:01:25 -0500

MessageI wonder how Outlook XP is immune to the problem?  I am assuming that 
you are using HTML messages in it as well?

Rick


=======

Visit my webpage at www.blind-geek-zone.net

Here you will find Audio tutorials for popular programs, blindness related web 
links, blind mailing list links and documents for various things. 

  ----- Original Message ----- 
  From: Jim Grimsby JR. 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, January 14, 2007 1:57 PM
  Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


  same here am not having this problem though with outlook xp.  with outlook 
express I am but not with outlook xp.  
  have not tried it on newer versions of outlook yet. 
    -----Original Message-----
    From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of Rick Harmon
    Sent: Sunday, January 14, 2007 10:37 AM
    To: jfw@xxxxxxxxxxxxx
    Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


    Hi,

    I am getting a apparently blank email in outlook express and using the JAWS 
cursor shows me the message isn't blank just like with IE.  I am using HTML 
messages here and thought the two were related somehow.

    Rick


    =======

    Visit my webpage at www.blind-geek-zone.net

    Here you will find Audio tutorials for popular programs, blindness related 
web links, blind mailing list links and documents for various things. 

      ----- Original Message ----- 
      From: Jim Grimsby JR. 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Sunday, January 14, 2007 1:10 PM
      Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


      hi Rick I am also not having this problem with outlook xp.  it seems to 
be just internet explorer and fire fox. 
        -----Original Message-----
        From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rick Harmon
        Sent: Saturday, January 13, 2007 6:39 PM
        To: jfw@xxxxxxxxxxxxx
        Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


        Hi,

        I've had AVG installed here for years now and it's never caused a 
problem with my internet.  I've had blank pages on email as well since i use 
HTML based emal messages.  I am not really sure what to tell you on your end.  
I suppose you could un install AVG and see if the problem goes away.  If it 
doesn't go away then you know its nothing to do with AVG and can re install it.

        Rick


        =======

        Visit my webpage at www.blind-geek-zone.net

        Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

          ----- Original Message ----- 
          From: bjones 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Saturday, January 13, 2007 9:34 PM
          Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 
8.0.


          Rick
          This happens with my e-mail and I did get the same thing on the 
Internet tonight but seems to be happening since installing AVG virus 
protection 2 days ago.  Is there something that can be done?
          Barbara


            -----Original Message-----
            From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On 
Behalf Of Rick Harmon
            Sent: Saturday, January 13, 2007 9:18 PM
            To: jfw@xxxxxxxxxxxxx
            Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


            Hi,

            When using  JAWS 7.1  or   8.0 and IE 7 and possibly IE 6 when a 
browser is first loaded and you go to a web page sometimes you will get an 
apparently blank page.  But if you use the  JAWS cursor you can tell that the 
page isn't actually blank.  This also happens when you go from site to site or 
on IE7 when you switch tabs as well.

            Sometimes this can be gotten around by pressing F6 a couple of 
times but other times all you can do is close the browser and try it again.

            HTH

            Rick


            =======

            Visit my webpage at www.blind-geek-zone.net

            Here you will find Audio tutorials for popular programs, blindness 
related web links, blind mailing list links and documents for various things. 

              ----- Original Message ----- 
              From: bjones 
              To: jfw@xxxxxxxxxxxxx 
              Sent: Saturday, January 13, 2007 9:10 PM
              Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 
and 8.0.


              Okay thanks Rick now my question is what are the problems being 
associated with this as I just picked up the messages on this and haven't read 
them all.
              Barbara

                -----Original Message-----
                From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                Sent: Saturday, January 13, 2007 8:50 PM
                To: jfw@xxxxxxxxxxxxx
                Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                Hi Barb,

                Virtual buffers are used so you can navigate a HTML page where 
there actually isn't any cursor for JAWS to use.  SO the Web page is read into 
a virtual buffer and massaged to something that is more presentable and able to 
be navigated with the PC cursor.  Everytime you read a web page or answer a 
email using HTML you actually are using a virtual buffer whether you are aware 
of it or not.  JAWS also uses these virtual buffers in other areas to show text 
windows with different types of information in them.  IF you have a window that 
JAWS brings up and tells you to press Escape at the end of it to close it is a 
virtual buffer as well.

                HTH

                Rick


                =======

                Visit my webpage at www.blind-geek-zone.net

                Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                  ----- Original Message ----- 
                  From: bjones 
                  To: jfw@xxxxxxxxxxxxx 
                  Sent: Saturday, January 13, 2007 8:36 PM
                  Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.


                  Rick
                  I have to agree.  I don't know what a virtual buffer is but 
can tell you these settings are what I too got for every question I asked FS 
regarding my problems with Jaws 8.   None of them were fixed by changing the 
settings.
                  Barbara

                    -----Original Message-----
                    From: jfw-bounce@xxxxxxxxxxxxx 
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
                    Sent: Saturday, January 13, 2007 7:59 PM
                    To: jfw@xxxxxxxxxxxxx
                    Subject: Re: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                    The response they gave you is crap.  None of these settings 
have been necessary since JAWS 6.  Jaws 6 and later should run very well with 
XP settings out of the box.  This is basically how I set my machine here and 
how we set all of our machines at work.  All those settings they told you to 
change are completely unnecessary for newer versions of JAWS and will do 
nothing to fix the IE bug.

                    Rick


                    =======

                    Visit my webpage at www.blind-geek-zone.net

                    Here you will find Audio tutorials for popular programs, 
blindness related web links, blind mailing list links and documents for various 
things. 

                      ----- Original Message ----- 
                      From: acarthon@xxxxxxxx 
                      To: jfw@xxxxxxxxxxxxx 
                      Sent: Saturday, January 13, 2007 7:45 PM
                      Subject: Fw: Lots of blank virtual buffers in IE 7 with 
JAWS 7.1 and 8.0.


                      Hi list,
                      Yes I believe I have Darrell if you are talking about 
when JAWS makes it seem like nothing is there. . As a matter of fact, I 
e-mailed FS about this issue yesterday. I will place the reply below. 
                      I hope this helps. I sometimes remedy this issue by 
hitting the F5 command when using IE 6. I still have to check and make the 
changes myself as described below. 
                      Beware, the response is quite long. 
                      AC 

                      Thank you for contacting Freedom Scientific Support. 
                      The first suggestion with these symptums is to first 
check display settings.  
                      Below are the suggested settings to optimize  Windows XP 
with Jaws.  
                      1.  Press Control plus Escape or Windows Key to open the 
Start Menu.
                      2.  Press S for Settings and Enter on Control Panel.
                      3.  Press the letter D till you hear display and press 
Enter.
                      4. on the Themes Page:
                      Windows XP should be set to modified by default.
                      To change press alt plus down arrow to open
                      5.  Control Tab to the Desktop Tab  
                      Set background to bliss
                      Set position  stretch 
                      6.  Press Control Tab to Screen Saver
                      Set to none]
                      7.  Control Tab to Appearance Tab
                      Set  to Windows Classic Style
                      Color Scheme Windows Standard
                      Font Size Normal
                      8.  Tab to OK and press Enter 
                      Suggestions for setting up folders in Windows XP 
                      1. Hold down the Windows key and press the letter M to 
get to the desktop.
                      2.  Press M for my computer and press Enter.
                      3. Press Alt plus t and down arrow to Folder Options and 
press Enter.
                      4.  When on the general tab, set tasks to use Windows 
Classic Folders.
                      Set to Open folders in the same Window.
                      5.  Tab to OK and press Enter.  
                      Note: After making these changes, the Display page Themes 
combo box says "Modified Theme." 
                      Start Menu
                      List of 6 items
                      1. From Control Panel, Move to Taskbar and Start menu and 
press ENTER.
                      2. From the Taskbar page, press ALT+G to move to and 
uncheck Group Similar Taskbar Buttons.
                      3. Press ALT+H to move to and uncheck the check box for 
Hide inactive icons.
                      4. Press CTRL+TAB to move to the Start Menu page.
                      5. Select Classic start menu.
                      6. Press ENTER to close this dialog box.
                      list end 
                      Windows Explorer
                      List of 10 items
                      1. Press WINDOWS KEY+E to open Windows Explorer.
                      2. Press ALT+V to open the View menu.
                      3. Select "Arrange Icons by" and press ENTER to open the 
submenu.
                      4. Move to the menu item "Name" to arrange by Name, and 
Press ENTER to select this and close the menus.
                      5. Repeat steps 2 and 3, and move to the item "Show in 
Groups." If it is checked, press ENTER to uncheck it and close the menus.
                      6. Press ALT+T to open the Tools menu.
                      7. Press O to open the Folder Options Dialog.
                      8. Press CTRL+TAB to move to the View page.
                      9. Press SPACEBAR to activate the "Apply to all folders" 
button, and press SPACEBAR on the YES button to acknowledge this change.
                      10. Move to the OK button and press SPACEBAR to close 
this dialog box.
                      list end 
                      System Performance
                      List of 6 items (contains 1 nested list)
                      1. From the Control Panel, move to System and press ENTER 
to open the System Properties Dialog.
                      2. Press CTRL+TAB to move to the Advanced page.
                      3. Press ALT+S to activate the Performance Settings 
button. The Performance Options Dialog opens.
                      4. Clear the following check boxes:
                      List of 4 items nesting level 1
                      * Animate Windows when Minimizing and Maximizing.
                      * Slide open Combo Boxes.
                      * Smooth-scroll List Boxes.
                      * Use Visual Styles on Windows and Buttons.
                      list end nesting level 1
                      5. Press ENTER to close the Performance Options dialog 
and return to the System Properties dialog box.
                      6. Press ENTER to activate the OK button and close the 
System Properties dialog box. 
                      Note: 
                      If there are two display adapters showing in the device 
manager under display adapters, be sure to disable the second instance of the 
driver for proper
                      operation of Jaws.  
                      Sluggishness on the internet is most likely caused by 
spyware or malware that may have gotten installed on your system.  
                      We strongly recommend getting a good spy ware removal 
tool as in Counter Spy or Spy Sweeper from Web Roott software. This tool will 
check your computer
                      for Spy ware. These days, this is an absolute must. 
                      http://www.counterspy.com
                       
                      If you have any additional questions, please don't 
hesitate to contact us. 
                      Thank you for choosing Freedom Scientific! 
                      If replying to this message, Be sure to include all 
previous correspondence pertaining to this issue so that we might more quickly  
assist you. 
                      Regards,
                      Grant Downey
                      Technical Support Specialist
                      Freedom Scientific 
                      Phone support: 727 803 8600, option #2
                      E-mail Support: 
                      support@xxxxxxxxxxxxxxxxxxxxx
                       
                      Visit our website at:
                      http://www.freedomscientific.com 
                      Our Mission
                      To develop, manufacture and market innovative 
technology-based products
                      and services that those with vision impairments and 
learning
                      disabilities use to change their world. 
                      -----Original Message-----
                      From: 
                      acarthon@xxxxxxxx
                      [mailto:acarthon@xxxxxxxx]
                       
                      Sent: Friday, January 12, 2007 11:48 AM
                      To: Freedom Scientific Technical Support
                      Subject:  
                      Hello Freedomscientific,
                      I am running JAWS 7.1 on my laptop with Windows XP SP2. 
                      While surfing the web, JAWS tends to hang up on me when a 
page is loading. In other words, I often can't get it to say or do anything 
until the page is
                      fully loaded. 
                      I have also had JAWS lose focus while on the net. The web 
page can be loading and all of a sudden the web page is no longer there. I 
check the status of
                      the page with the JAWS command at one minute and the page 
is still loading, then the next minute it says nothing. I try hitting the arrow 
keys to move
                      the cursor and nothing is said. However, if I hit the 
numpad 5 key Jaws will say blank. I end up doing an alt-tab command to get the 
web page back in focus,
                      and everything works again. 
                      JAWS is also very sluggish during these times. 
                      I hope you all can assist me with this issue. 
                      Thanks! 
                      AC  

                      nu7i@xxxxxxxxxxxxx>
                      To: <jfw@xxxxxxxxxxxxx>
                      Date: Sat, 13 Jan 2007 10:54:34 -0700
                      Subject: Lots of blank virtual buffers in IE 7 with JAWS 
7.1 and 8.0.
                      Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>

                      Hello Everyone,

                      I have been noticing more and more frequent instances 
where web pages pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely 
blank virtual buffers.  It is necessary to close and reload the browser window. 
 Further, this problem increases in frequency the longer JAWS is running.  The 
problem goes away for awhile after JAWS has been closed and restarted, then 
recurs soon after.

                      Anyone else experiencing this issue?

Other related posts: