RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

no and I can only produce it on ie7 not in outlook xp or ie6 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Darrell Shandrow
Sent: Sunday, January 14, 2007 10:13 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


Hi Jim,
 
Do you have "legacy Internet Explorer support" enabled in the HTML > Misc
page of the settings in Configuration Manager?  If you do, this issue is not
observed.
 

----- Original Message ----- 
From: Jim Grimsby  <mailto:jimgrims@xxxxxxxxxxx> JR. 
To: jfw@xxxxxxxxxxxxx 
Sent: Sunday, January 14, 2007 11:09 AM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

hi I have been unable to   reproduce this using ie6.  

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Harmon
Sent: Saturday, January 13, 2007 6:18 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


Hi,
 
When using  JAWS 7.1  or   8.0 and IE 7 and possibly IE 6 when a browser is
first loaded and you go to a web page sometimes you will get an apparently
blank page.  But if you use the  JAWS cursor you can tell that the page
isn't actually blank.  This also happens when you go from site to site or on
IE7 when you switch tabs as well.
 
Sometimes this can be gotten around by pressing F6 a couple of times but
other times all you can do is close the browser and try it again.
 
HTH
 
Rick
 

=======
 
Visit my webpage at www.blind-geek-zone.net
 
Here you will find Audio tutorials for popular programs, blindness related
web links, blind mailing list links and documents for various things. 


----- Original Message ----- 
From: bjones <mailto:shawnee@xxxxxxxx>  
To: jfw@xxxxxxxxxxxxx 
Sent: Saturday, January 13, 2007 9:10 PM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

Okay thanks Rick now my question is what are the problems being associated
with this as I just picked up the messages on this and haven't read them
all.
Barbara
 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of
Rick Harmon
Sent: Saturday, January 13, 2007 8:50 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


Hi Barb,
 
Virtual buffers are used so you can navigate a HTML page where there
actually isn't any cursor for JAWS to use.  SO the Web page is read into a
virtual buffer and massaged to something that is more presentable and able
to be navigated with the PC cursor.  Everytime you read a web page or answer
a email using HTML you actually are using a virtual buffer whether you are
aware of it or not.  JAWS also uses these virtual buffers in other areas to
show text windows with different types of information in them.  IF you have
a window that JAWS brings up and tells you to press Escape at the end of it
to close it is a virtual buffer as well.
 
HTH
 
Rick
 

=======
 
Visit my webpage at www.blind-geek-zone.net
 
Here you will find Audio tutorials for popular programs, blindness related
web links, blind mailing list links and documents for various things. 


----- Original Message ----- 
From: bjones <mailto:shawnee@xxxxxxxx>  
To: jfw@xxxxxxxxxxxxx 
Sent: Saturday, January 13, 2007 8:36 PM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

Rick
I have to agree.  I don't know what a virtual buffer is but can tell you
these settings are what I too got for every question I asked FS regarding my
problems with Jaws 8.   None of them were fixed by changing the settings.
Barbara
 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of
Rick Harmon
Sent: Saturday, January 13, 2007 7:59 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.


The response they gave you is crap.  None of these settings have been
necessary since JAWS 6.  Jaws 6 and later should run very well with XP
settings out of the box.  This is basically how I set my machine here and
how we set all of our machines at work.  All those settings they told you to
change are completely unnecessary for newer versions of JAWS and will do
nothing to fix the IE bug.
 
Rick
 

=======
 
Visit my webpage at www.blind-geek-zone.net
 
Here you will find Audio tutorials for popular programs, blindness related
web links, blind mailing list links and documents for various things. 


----- Original Message ----- 
From: acarthon@xxxxxxxx 
To: jfw@xxxxxxxxxxxxx 
Sent: Saturday, January 13, 2007 7:45 PM
Subject: Fw: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.

Hi list,
Yes I believe I have Darrell if you are talking about when JAWS makes it
seem like nothing is there. . As a matter of fact, I e-mailed FS about this
issue yesterday. I will place the reply below. 
I hope this helps. I sometimes remedy this issue by hitting the F5 command
when using IE 6. I still have to check and make the changes myself as
described below. 
Beware, the response is quite long. 
AC 

Thank you for contacting Freedom Scientific Support. 
The first suggestion with these symptums is to first check display settings.

Below are the suggested settings to optimize  Windows XP with Jaws.  
1.  Press Control plus Escape or Windows Key to open the Start Menu.
2.  Press S for Settings and Enter on Control Panel.
3.  Press the letter D till you hear display and press Enter.
4. on the Themes Page:
Windows XP should be set to modified by default.
To change press alt plus down arrow to open
5.  Control Tab to the Desktop Tab  
Set background to bliss
Set position  stretch 
6.  Press Control Tab to Screen Saver
Set to none]
7.  Control Tab to Appearance Tab
Set  to Windows Classic Style
Color Scheme Windows Standard
Font Size Normal
8.  Tab to OK and press Enter 
Suggestions for setting up folders in Windows XP 
1. Hold down the Windows key and press the letter M to get to the desktop.
2.  Press M for my computer and press Enter.
3. Press Alt plus t and down arrow to Folder Options and press Enter.
4.  When on the general tab, set tasks to use Windows Classic Folders.
Set to Open folders in the same Window.
5.  Tab to OK and press Enter.  
Note: After making these changes, the Display page Themes combo box says
"Modified Theme." 
Start Menu
List of 6 items
1. From Control Panel, Move to Taskbar and Start menu and press ENTER.
2. From the Taskbar page, press ALT+G to move to and uncheck Group Similar
Taskbar Buttons.
3. Press ALT+H to move to and uncheck the check box for Hide inactive icons.
4. Press CTRL+TAB to move to the Start Menu page.
5. Select Classic start menu.
6. Press ENTER to close this dialog box.
list end 
Windows Explorer
List of 10 items
1. Press WINDOWS KEY+E to open Windows Explorer.
2. Press ALT+V to open the View menu.
3. Select "Arrange Icons by" and press ENTER to open the submenu.
4. Move to the menu item "Name" to arrange by Name, and Press ENTER to
select this and close the menus.
5. Repeat steps 2 and 3, and move to the item "Show in Groups." If it is
checked, press ENTER to uncheck it and close the menus.
6. Press ALT+T to open the Tools menu.
7. Press O to open the Folder Options Dialog.
8. Press CTRL+TAB to move to the View page.
9. Press SPACEBAR to activate the "Apply to all folders" button, and press
SPACEBAR on the YES button to acknowledge this change.
10. Move to the OK button and press SPACEBAR to close this dialog box.
list end 
System Performance
List of 6 items (contains 1 nested list)
1. From the Control Panel, move to System and press ENTER to open the System
Properties Dialog.
2. Press CTRL+TAB to move to the Advanced page.
3. Press ALT+S to activate the Performance Settings button. The Performance
Options Dialog opens.
4. Clear the following check boxes:
List of 4 items nesting level 1
* Animate Windows when Minimizing and Maximizing.
* Slide open Combo Boxes.
* Smooth-scroll List Boxes.
* Use Visual Styles on Windows and Buttons.
list end nesting level 1
5. Press ENTER to close the Performance Options dialog and return to the
System Properties dialog box.
6. Press ENTER to activate the OK button and close the System Properties
dialog box. 
Note: 
If there are two display adapters showing in the device manager under
display adapters, be sure to disable the second instance of the driver for
proper
operation of Jaws.  
Sluggishness on the internet is most likely caused by spyware or malware
that may have gotten installed on your system.  
We strongly recommend getting a good spy ware removal tool as in Counter Spy
or Spy Sweeper from Web Roott software. This tool will check your computer
for Spy ware. These days, this is an absolute must. 
http://www.counterspy.com
 
If you have any additional questions, please don't hesitate to contact us. 
Thank you for choosing Freedom Scientific! 
If replying to this message, Be sure to include all previous correspondence
pertaining to this issue so that we might more quickly  assist you. 
Regards,
Grant Downey
Technical Support Specialist
Freedom Scientific 
Phone support: 727 803 8600, option #2
E-mail Support: 
support@xxxxxxxxxxxxxxxxxxxxx
 
Visit our website at:
http://www.freedomscientific.com 
Our Mission
To develop, manufacture and market innovative technology-based products
and services that those with vision impairments and learning
disabilities use to change their world. 
-----Original Message-----
From: 
acarthon@xxxxxxxx
[mailto:acarthon@xxxxxxxx]
 
Sent: Friday, January 12, 2007 11:48 AM
To: Freedom Scientific Technical Support
Subject:  
Hello Freedomscientific,
I am running JAWS 7.1 on my laptop with Windows XP SP2. 
While surfing the web, JAWS tends to hang up on me when a page is loading.
In other words, I often can't get it to say or do anything until the page is
fully loaded. 
I have also had JAWS lose focus while on the net. The web page can be
loading and all of a sudden the web page is no longer there. I check the
status of
the page with the JAWS command at one minute and the page is still loading,
then the next minute it says nothing. I try hitting the arrow keys to move
the cursor and nothing is said. However, if I hit the numpad 5 key Jaws will
say blank. I end up doing an alt-tab command to get the web page back in
focus,
and everything works again. 
JAWS is also very sluggish during these times. 
I hope you all can assist me with this issue. 
Thanks! 
AC  
 
nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Sat, 13 Jan 2007 10:54:34 -0700
Subject: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>
 
Hello Everyone,
 
I have been noticing more and more frequent instances where web pages pulled
up in IE 7 using either JAWS 7.1 or 8.0 have completely blank virtual
buffers.  It is necessary to close and reload the browser window.  Further,
this problem increases in frequency the longer JAWS is running.  The problem
goes away for awhile after JAWS has been closed and restarted, then recurs
soon after.
 
Anyone else experiencing this issue?
 

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