Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
- From: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 14 Jan 2007 11:15:12 -0700
MessageHi Jim, Rick and all,
I seriously doubt this issue has anything to do with AVG. I don't run AVG and
I'm experiencing this issue all over the place. I'm using Microsoft's OneCare
solution.
----- Original Message -----
From: Jim Grimsby JR.
To: jfw@xxxxxxxxxxxxx
Sent: Sunday, January 14, 2007 11:10 AM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
hi Rick I am also not having this problem with outlook xp. it seems to be
just internet explorer and fire fox.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Harmon
Sent: Saturday, January 13, 2007 6:39 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Hi,
I've had AVG installed here for years now and it's never caused a problem
with my internet. I've had blank pages on email as well since i use HTML based
emal messages. I am not really sure what to tell you on your end. I suppose
you could un install AVG and see if the problem goes away. If it doesn't go
away then you know its nothing to do with AVG and can re install it.
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs, blindness related
web links, blind mailing list links and documents for various things.
----- Original Message -----
From: bjones
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 9:34 PM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Rick
This happens with my e-mail and I did get the same thing on the Internet
tonight but seems to be happening since installing AVG virus protection 2 days
ago. Is there something that can be done?
Barbara
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On
Behalf Of Rick Harmon
Sent: Saturday, January 13, 2007 9:18 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and
8.0.
Hi,
When using JAWS 7.1 or 8.0 and IE 7 and possibly IE 6 when a
browser is first loaded and you go to a web page sometimes you will get an
apparently blank page. But if you use the JAWS cursor you can tell that the
page isn't actually blank. This also happens when you go from site to site or
on IE7 when you switch tabs as well.
Sometimes this can be gotten around by pressing F6 a couple of times
but other times all you can do is close the browser and try it again.
HTH
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs, blindness
related web links, blind mailing list links and documents for various things.
----- Original Message -----
From: bjones
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 9:10 PM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and
8.0.
Okay thanks Rick now my question is what are the problems being
associated with this as I just picked up the messages on this and haven't read
them all.
Barbara
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On
Behalf Of Rick Harmon
Sent: Saturday, January 13, 2007 8:50 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1
and 8.0.
Hi Barb,
Virtual buffers are used so you can navigate a HTML page where
there actually isn't any cursor for JAWS to use. SO the Web page is read into
a virtual buffer and massaged to something that is more presentable and able to
be navigated with the PC cursor. Everytime you read a web page or answer a
email using HTML you actually are using a virtual buffer whether you are aware
of it or not. JAWS also uses these virtual buffers in other areas to show text
windows with different types of information in them. IF you have a window that
JAWS brings up and tells you to press Escape at the end of it to close it is a
virtual buffer as well.
HTH
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs, blindness
related web links, blind mailing list links and documents for various things.
----- Original Message -----
From: bjones
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 8:36 PM
Subject: RE: Lots of blank virtual buffers in IE 7 with JAWS 7.1
and 8.0.
Rick
I have to agree. I don't know what a virtual buffer is but can
tell you these settings are what I too got for every question I asked FS
regarding my problems with Jaws 8. None of them were fixed by changing the
settings.
Barbara
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx
[mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Harmon
Sent: Saturday, January 13, 2007 7:59 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS
7.1 and 8.0.
The response they gave you is crap. None of these settings
have been necessary since JAWS 6. Jaws 6 and later should run very well with
XP settings out of the box. This is basically how I set my machine here and
how we set all of our machines at work. All those settings they told you to
change are completely unnecessary for newer versions of JAWS and will do
nothing to fix the IE bug.
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs,
blindness related web links, blind mailing list links and documents for various
things.
----- Original Message -----
From: acarthon@xxxxxxxx
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 7:45 PM
Subject: Fw: Lots of blank virtual buffers in IE 7 with JAWS
7.1 and 8.0.
Hi list,
Yes I believe I have Darrell if you are talking about when
JAWS makes it seem like nothing is there. . As a matter of fact, I e-mailed FS
about this issue yesterday. I will place the reply below.
I hope this helps. I sometimes remedy this issue by hitting
the F5 command when using IE 6. I still have to check and make the changes
myself as described below.
Beware, the response is quite long.
AC
Thank you for contacting Freedom Scientific Support.
The first suggestion with these symptums is to first check
display settings.
Below are the suggested settings to optimize Windows XP with
Jaws.
1. Press Control plus Escape or Windows Key to open the
Start Menu.
2. Press S for Settings and Enter on Control Panel.
3. Press the letter D till you hear display and press Enter.
4. on the Themes Page:
Windows XP should be set to modified by default.
To change press alt plus down arrow to open
5. Control Tab to the Desktop Tab
Set background to bliss
Set position stretch
6. Press Control Tab to Screen Saver
Set to none]
7. Control Tab to Appearance Tab
Set to Windows Classic Style
Color Scheme Windows Standard
Font Size Normal
8. Tab to OK and press Enter
Suggestions for setting up folders in Windows XP
1. Hold down the Windows key and press the letter M to get to
the desktop.
2. Press M for my computer and press Enter.
3. Press Alt plus t and down arrow to Folder Options and
press Enter.
4. When on the general tab, set tasks to use Windows Classic
Folders.
Set to Open folders in the same Window.
5. Tab to OK and press Enter.
Note: After making these changes, the Display page Themes
combo box says "Modified Theme."
Start Menu
List of 6 items
1. From Control Panel, Move to Taskbar and Start menu and
press ENTER.
2. From the Taskbar page, press ALT+G to move to and uncheck
Group Similar Taskbar Buttons.
3. Press ALT+H to move to and uncheck the check box for Hide
inactive icons.
4. Press CTRL+TAB to move to the Start Menu page.
5. Select Classic start menu.
6. Press ENTER to close this dialog box.
list end
Windows Explorer
List of 10 items
1. Press WINDOWS KEY+E to open Windows Explorer.
2. Press ALT+V to open the View menu.
3. Select "Arrange Icons by" and press ENTER to open the
submenu.
4. Move to the menu item "Name" to arrange by Name, and Press
ENTER to select this and close the menus.
5. Repeat steps 2 and 3, and move to the item "Show in
Groups." If it is checked, press ENTER to uncheck it and close the menus.
6. Press ALT+T to open the Tools menu.
7. Press O to open the Folder Options Dialog.
8. Press CTRL+TAB to move to the View page.
9. Press SPACEBAR to activate the "Apply to all folders"
button, and press SPACEBAR on the YES button to acknowledge this change.
10. Move to the OK button and press SPACEBAR to close this
dialog box.
list end
System Performance
List of 6 items (contains 1 nested list)
1. From the Control Panel, move to System and press ENTER to
open the System Properties Dialog.
2. Press CTRL+TAB to move to the Advanced page.
3. Press ALT+S to activate the Performance Settings button.
The Performance Options Dialog opens.
4. Clear the following check boxes:
List of 4 items nesting level 1
* Animate Windows when Minimizing and Maximizing.
* Slide open Combo Boxes.
* Smooth-scroll List Boxes.
* Use Visual Styles on Windows and Buttons.
list end nesting level 1
5. Press ENTER to close the Performance Options dialog and
return to the System Properties dialog box.
6. Press ENTER to activate the OK button and close the System
Properties dialog box.
Note:
If there are two display adapters showing in the device
manager under display adapters, be sure to disable the second instance of the
driver for proper
operation of Jaws.
Sluggishness on the internet is most likely caused by spyware
or malware that may have gotten installed on your system.
We strongly recommend getting a good spy ware removal tool as
in Counter Spy or Spy Sweeper from Web Roott software. This tool will check
your computer
for Spy ware. These days, this is an absolute must.
http://www.counterspy.com
If you have any additional questions, please don't hesitate
to contact us.
Thank you for choosing Freedom Scientific!
If replying to this message, Be sure to include all previous
correspondence pertaining to this issue so that we might more quickly assist
you.
Regards,
Grant Downey
Technical Support Specialist
Freedom Scientific
Phone support: 727 803 8600, option #2
E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx
Visit our website at:
http://www.freedomscientific.com
Our Mission
To develop, manufacture and market innovative
technology-based products
and services that those with vision impairments and learning
disabilities use to change their world.
-----Original Message-----
From:
acarthon@xxxxxxxx
[mailto:acarthon@xxxxxxxx]
Sent: Friday, January 12, 2007 11:48 AM
To: Freedom Scientific Technical Support
Subject:
Hello Freedomscientific,
I am running JAWS 7.1 on my laptop with Windows XP SP2.
While surfing the web, JAWS tends to hang up on me when a
page is loading. In other words, I often can't get it to say or do anything
until the page is
fully loaded.
I have also had JAWS lose focus while on the net. The web
page can be loading and all of a sudden the web page is no longer there. I
check the status of
the page with the JAWS command at one minute and the page is
still loading, then the next minute it says nothing. I try hitting the arrow
keys to move
the cursor and nothing is said. However, if I hit the numpad
5 key Jaws will say blank. I end up doing an alt-tab command to get the web
page back in focus,
and everything works again.
JAWS is also very sluggish during these times.
I hope you all can assist me with this issue.
Thanks!
AC
nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Sat, 13 Jan 2007 10:54:34 -0700
Subject: Lots of blank virtual buffers in IE 7 with JAWS 7.1
and 8.0.
Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>
Hello Everyone,
I have been noticing more and more frequent instances where
web pages pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely blank
virtual buffers. It is necessary to close and reload the browser window.
Further, this problem increases in frequency the longer JAWS is running. The
problem goes away for awhile after JAWS has been closed and restarted, then
recurs soon after.
Anyone else experiencing this issue?
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