Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
- From: "Devona Abel" <djasister@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 14 Jan 2007 11:38:23 -0600
Magic 9 was a joke.
But, it was free to me.
Then I had to buy 10.
----- Original Message -----
From: tickpub@xxxxxxxx
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 11:26 PM
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Rick, can't believe your saying the same thing I have learned about the FS
tecks. I spent two weeks trying to figure out why Magic 9.? wouldn't work well
with Jaws 7.1. At least three tecks had me change, rearrange and twist my
settings into every weird configuration you can imagine and still nothing.
Finally one day this teck asks me what version of Magic I'm running and he then
tells me, "Oh, didn't you know that Magic 9 does not work with Jaws 7.1?" By
this time I had spent at least a $110 bucks on tech calls....
I asked them why they sold me Magic 9 when they knew I ran Jaws 7.1?
I think that all of us shold make a list of the better techs and let everyone
know or request them unless the new techs call you back on their dime. I have
had some good help but find this group thing to be a very nice help. I've been
reading all the messages for a week now and have already fixed some of my
problems.
But from now on I'll contact this list before I by anything.
MMM
On Sat, 13 Jan 2007 20:19:00 -0500 "Rick Harmon"
<rharmon@xxxxxxxxxxxxxxxxxxx> writes:
Hi Darrell,
I hate to come across so rough on my post, BTW your answer was much more
polite than mine was. But I get really tired of people at FS that know better
giving faulty tech support to their clients that have paid a lot of money for
proper support of their products. The response that was given by FS to this
bug is nothing short of ridiculous and that person shouldn't be in the support
position at all. There are a lot of great techs at FS and I have been helped
by some of them. BUT there are also a lot of terrible techs at FS as well that
should either be re trained or put out on their butts.
This problem has more to do with FS re doing their support for HTML
handling than anything to do with basic windows settings. There are a lot of
minor bugs I have noticed since they have been getting rid of legacy support
and trying to handle dynamic HTML support, but this buffer bug is the biggest
and most annoying of them.
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs, blindness related
web links, blind mailing list links and documents for various things.
----- Original Message -----
From: Darrell Shandrow
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 8:00 PM
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Hi Rick,
Yep. That's what I figured. In any event, I believe JAWS now
automatically adjusts many of these settings whenever it is run.
----- Original Message -----
From: Rick Harmon
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 5:59 PM
Subject: Re: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and
8.0.
The response they gave you is crap. None of these settings have been
necessary since JAWS 6. Jaws 6 and later should run very well with XP settings
out of the box. This is basically how I set my machine here and how we set all
of our machines at work. All those settings they told you to change are
completely unnecessary for newer versions of JAWS and will do nothing to fix
the IE bug.
Rick
=======
Visit my webpage at www.blind-geek-zone.net
Here you will find Audio tutorials for popular programs, blindness
related web links, blind mailing list links and documents for various things.
----- Original Message -----
From: acarthon@xxxxxxxx
To: jfw@xxxxxxxxxxxxx
Sent: Saturday, January 13, 2007 7:45 PM
Subject: Fw: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and
8.0.
Hi list,
Yes I believe I have Darrell if you are talking about when JAWS makes
it seem like nothing is there. . As a matter of fact, I e-mailed FS about this
issue yesterday. I will place the reply below.
I hope this helps. I sometimes remedy this issue by hitting the F5
command when using IE 6. I still have to check and make the changes myself as
described below.
Beware, the response is quite long.
AC
Thank you for contacting Freedom Scientific Support.
The first suggestion with these symptums is to first check display
settings.
Below are the suggested settings to optimize Windows XP with Jaws.
1. Press Control plus Escape or Windows Key to open the Start Menu.
2. Press S for Settings and Enter on Control Panel.
3. Press the letter D till you hear display and press Enter.
4. on the Themes Page:
Windows XP should be set to modified by default.
To change press alt plus down arrow to open
5. Control Tab to the Desktop Tab
Set background to bliss
Set position stretch
6. Press Control Tab to Screen Saver
Set to none]
7. Control Tab to Appearance Tab
Set to Windows Classic Style
Color Scheme Windows Standard
Font Size Normal
8. Tab to OK and press Enter
Suggestions for setting up folders in Windows XP
1. Hold down the Windows key and press the letter M to get to the
desktop.
2. Press M for my computer and press Enter.
3. Press Alt plus t and down arrow to Folder Options and press Enter.
4. When on the general tab, set tasks to use Windows Classic Folders.
Set to Open folders in the same Window.
5. Tab to OK and press Enter.
Note: After making these changes, the Display page Themes combo box
says "Modified Theme."
Start Menu
List of 6 items
1. From Control Panel, Move to Taskbar and Start menu and press ENTER.
2. From the Taskbar page, press ALT+G to move to and uncheck Group
Similar Taskbar Buttons.
3. Press ALT+H to move to and uncheck the check box for Hide inactive
icons.
4. Press CTRL+TAB to move to the Start Menu page.
5. Select Classic start menu.
6. Press ENTER to close this dialog box.
list end
Windows Explorer
List of 10 items
1. Press WINDOWS KEY+E to open Windows Explorer.
2. Press ALT+V to open the View menu.
3. Select "Arrange Icons by" and press ENTER to open the submenu.
4. Move to the menu item "Name" to arrange by Name, and Press ENTER
to select this and close the menus.
5. Repeat steps 2 and 3, and move to the item "Show in Groups." If it
is checked, press ENTER to uncheck it and close the menus.
6. Press ALT+T to open the Tools menu.
7. Press O to open the Folder Options Dialog.
8. Press CTRL+TAB to move to the View page.
9. Press SPACEBAR to activate the "Apply to all folders" button, and
press SPACEBAR on the YES button to acknowledge this change.
10. Move to the OK button and press SPACEBAR to close this dialog box.
list end
System Performance
List of 6 items (contains 1 nested list)
1. From the Control Panel, move to System and press ENTER to open the
System Properties Dialog.
2. Press CTRL+TAB to move to the Advanced page.
3. Press ALT+S to activate the Performance Settings button. The
Performance Options Dialog opens.
4. Clear the following check boxes:
List of 4 items nesting level 1
* Animate Windows when Minimizing and Maximizing.
* Slide open Combo Boxes.
* Smooth-scroll List Boxes.
* Use Visual Styles on Windows and Buttons.
list end nesting level 1
5. Press ENTER to close the Performance Options dialog and return to
the System Properties dialog box.
6. Press ENTER to activate the OK button and close the System
Properties dialog box.
Note:
If there are two display adapters showing in the device manager under
display adapters, be sure to disable the second instance of the driver for
proper
operation of Jaws.
Sluggishness on the internet is most likely caused by spyware or
malware that may have gotten installed on your system.
We strongly recommend getting a good spy ware removal tool as in
Counter Spy or Spy Sweeper from Web Roott software. This tool will check your
computer
for Spy ware. These days, this is an absolute must.
http://www.counterspy.com
If you have any additional questions, please don't hesitate to
contact us.
Thank you for choosing Freedom Scientific!
If replying to this message, Be sure to include all previous
correspondence pertaining to this issue so that we might more quickly assist
you.
Regards,
Grant Downey
Technical Support Specialist
Freedom Scientific
Phone support: 727 803 8600, option #2
E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx
Visit our website at:
http://www.freedomscientific.com
Our Mission
To develop, manufacture and market innovative technology-based
products
and services that those with vision impairments and learning
disabilities use to change their world.
-----Original Message-----
From:
acarthon@xxxxxxxx
[mailto:acarthon@xxxxxxxx]
Sent: Friday, January 12, 2007 11:48 AM
To: Freedom Scientific Technical Support
Subject:
Hello Freedomscientific,
I am running JAWS 7.1 on my laptop with Windows XP SP2.
While surfing the web, JAWS tends to hang up on me when a page is
loading. In other words, I often can't get it to say or do anything until the
page is
fully loaded.
I have also had JAWS lose focus while on the net. The web page can be
loading and all of a sudden the web page is no longer there. I check the status
of
the page with the JAWS command at one minute and the page is still
loading, then the next minute it says nothing. I try hitting the arrow keys to
move
the cursor and nothing is said. However, if I hit the numpad 5 key
Jaws will say blank. I end up doing an alt-tab command to get the web page back
in focus,
and everything works again.
JAWS is also very sluggish during these times.
I hope you all can assist me with this issue.
Thanks!
AC
nu7i@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Sat, 13 Jan 2007 10:54:34 -0700
Subject: Lots of blank virtual buffers in IE 7 with JAWS 7.1 and 8.0.
Message-ID: <052901c7373b$e30719c0$800101df@djrvk8c1>
Hello Everyone,
I have been noticing more and more frequent instances where web pages
pulled up in IE 7 using either JAWS 7.1 or 8.0 have completely blank virtual
buffers. It is necessary to close and reload the browser window. Further,
this problem increases in frequency the longer JAWS is running. The problem
goes away for awhile after JAWS has been closed and restarted, then recurs soon
after.
Anyone else experiencing this issue?
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