See here: http://www.freedomscientific.com/fs_support/BulletinView.asp?QC=1118 You need to download the latest JAWS update and run it with the /Type Repair command line switch. For example, for JAWS 32-bit: J11.0.1467-32bit.exe /Type Repair Download JAWS, copy it in your C drive, and type and/or paste: C:\J11.0.1467-32bit.exe /Type Repair in the Windows Run dialog (Windows key+R). This command should repair JAWS and all its components. HTH.