Listers, I don't really understand this problem? I am using jaws6.20, and it will not read the all program's menu. Also, when I do windows key M, to get to the desktop, and tab to taskbar, jaws says, "zero percent." I don't have any idea what that means. If anyone got any ideas, because I surely don't, please let me know, will ya? This is really crazy! by the way, befor you ask, I did go and check the displays, and all is well. Oh, well, I'll be listening. thanks, Carliss