Carmen, You're still not giving us enough information to work with. What version of E-Mail, and what please is ?E-Zine? Dave ----- Original Message ----- From: Carmen Santiago To: jfw@xxxxxxxxxxxxx Sent: Saturday, April 18, 2009 3:09 PM Subject: Jaws and Outlook!! Hi listers, I'm using Jaws 10 with Windows Xp. I wrote a message yesterday stating that I was having problems reading the different fields that you would find in an e-mail message. I still haven't resolved the problem but I noticed that I ran into another problem. I'm trying to access a link that is in an e-zine message. I tried routing my Jaws cursor to the pc cursor and press the left mouse button twice quickly. When I do this I don't see the url that I wish to select, in fact I see things that have nothing to do with what I would like to select. Furthermore, I still haven't figured out why I only see so much information on a single line. If I try to use my up and down arrow keys to read the line, I only see one or two words. I would like to know if anyone else has experienced this because I'm quite confused by all of this. I would like to know if I press something accidently to have all this not work properly. I didn't mention that my e-mail format is plain text. Could someone please tell me what I might have done wrong here. I am up for any suggestions at this point. Carmen Santiago