RE: Jaws 9 reading problems on laptop

  • From: "Jeffrey Schwartz" <sidney.schwartz@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 27 Feb 2009 17:01:08 -0500

As a last resort, and this seems anathema here on the list. but FS tech
support is open till 7pm EST.  727.803.8600.  I didn't have to look that
number up.  You paid for that support, why not use it?

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Troy Burnham
Sent: Friday, February 27, 2009 11:47 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Jaws 9 reading problems on laptop

I have but it seems like some of them aren't staying set.

Troy

----- Original Message ----- 
From: "Mullins, Chris" <Chris.Mullins@xxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, February 27, 2009 7:55 AM
Subject: RE: Jaws 9 reading problems on laptop


> Have you gone through the Jaws help and re-applied the Jaws optimization
> settings for your operating system?
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Troy Burnham
> Sent: 27 February 2009 13:27
> To: jfw
> Subject: Jaws 9 reading problems on laptop
>
> Hello All,
>
> Earlier this week I had my Dell laptop restored to factory settings by
> my
> tech, not Dell,  and I don't know what difference that makes, but I've
> noticed that since I've reinstalled Jaws 9 that when I go to the Jaws
> cursor
> to read anything it won't read the majority of the time, even things it
> normally does read.  In most cases reading with the pc cursor is fine.
> When
> I'm right arrowing reading tabs though it won't read the name of the tab
>
> either in the Jaws cursor or the pc cursor, all it says is tab.  Does
> anybody have any idea what might be wrong?
>
> Thanks.
>
> Troy
>
>
>
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