Jaws 6.1
- From: "Gene" <guystevens@xxxxxxxxxxxxx>
- To: <Support@xxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 11 Apr 2005 00:56:37 -0400
As a user of Jaws for only about two years I may not have the history that a
lot of others do. But as a former systems analyst and applications
programmer I feel qualified to make the following observations.
Since 5.0 I have found and reported several small bugs in various areas of
the program. The biggest of which is the apparent instability during long
periods of fast keystrokes and it's habit of loosing focus in large folders.
I realize that not all bugs will be fixed right away, but these are simple
things that probably affect many other areas to.
As of the release of 6.1 I am finding a large number of people I talk to who
use the program a lot more than I do are getting increasingly angry at the
lack of response to bug reports. It seems that many of the reported bugs
have gone through several versions with little or no improvement. If I had
turned out a product of this quality I would have lost my job.
Jaws has allowed me to return to work after a ten year absence, so please
don't let it all go to waste by not paying attention to the end users and
loosing your market share. It is by far the best screen reader out there in
my opinion. But if you don't start cleaning up the current code before
adding new it will soon go the way of many other good programs and be priced
out of the market by cheaper and more dependable products.
Thank you: Guy E. Stevens, Toronto Ohio.
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