Tracy, you need to go into the default configuration in configuration manager, chose research it from the settings menu, and check the new items, or they won't appear in the list. Cheers Alex From: Tracy Sent: Sunday, January 10, 2010 2:34 PM To: JFW Mailing List Subject: Jaws 11 and Research It Good morning list, I have installed Jaws 11.0.756 4 times but I still only have 6 items in the Research It. I am running Windows XP Home. Is there anything else I can do to fix this problem? Thanks in advance. Tracy