RE: JFW questions, any suggestions?

From: "jim grimsby" <jimgrims@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Sun, 3 Apr 2005 15:31:32 -0700
Hi, it sounds to me like a problem with this web page and the
interaction between jaws and the object model for internet explorer.
Remember that jaws exposes this object model to get all info about web
pages.  If there is a problem on the page that is only encountered when
jaws trys to access the object model the system could crash jaws
internet explorer or the hole windows os might reboot. =20
Hope this helps.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Nicholas Giudice
Sent: Sunday, April 03, 2005 1:20 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW questions, any suggestions?


        Hi all,
Thanks for the ideas.
I also thought maybe a full delete and re-install of the program might
fix=20
things but not the case. A brand new install on a computer not
previously=20
loaded with jaws resulted in the same behavior.
As Karl indicated, which I failed to mention, the crashing occurs at the
url: http://www.optionsxpress.com/ only when you log in (info not
provided :) or enter a stock ticker on the=20
main page.
I don't think it is a flash issue but am concerned about the potential
xp=20
pro conflict. From a networking perspective XP pro is better than home
and=20
is what I need to use for professional reasons. If it is in deed a
problem=20
with Pro, it is weird that jaws version 5.0062 works fine and v6.0 is=20
choking, as both are operating in the same XP pro environment. Since I
don't have XP home, I cannot try the same test between OS's.It=20
seems however that a simple solution of Pro being the problem cannot be=20
correct. It must be something in the interaction of v6.0 and the=20
OS.   Given the proliferation of XP Pro boxes in non-home settings, it=20
seems like something JFW needs to fix under the hood (as we're not going
to=20
get MS to fix their OS).
I'm still in the same position though and want to fix these issues. Any=20
further suggestions on the previously mentioned problems? Thanks in
advance, Nick
*** original message ***Hi list,
I have looked, albeit not exhaustively, at recent messages and these=20
questions have not been addressed. My apologies in advance if these
matters=20
have already been discussed.
I  have tried upgrading jaws 3 times since v5.0062 and each time the=20
problems seem to increase for me. V6.0 has been the most buggy and the=20
following 3 issues are the most frustrating.
1. Jaws reliably crashes IE when I go to the website of my online
broker:=20
http://www.optionsxpress.com/
I get the error: "Internet explorer has experienced a problem and needs
to=20
shut down." If I don't dismiss the error message immediately, Jaws
becomes=20
very unstable and crashes the computer. This reliably happens on 3=20
computers, all running xp Pro. If I shut down v6.0 and start v5.0062
before=20
entering the URL, everything is fine. Given that my accounts are access=20
through this website and that, in my opinion, it is the best online=20
brokerage for derivative trading, I am not willing to simply use another

online trading service. Does anybody have an idea of what might be=20
happening and does this URL crash IE with jaws v6.0 on your computer?
The=20
next 2 problems are less reliable, e.g. they don't occur every time with

each of the computers, which makes it harder to diagnose but they seem
to=20
always happen on my laptop under v6.0.
2. Many webpages become "stuck," so I cannot go back with the alt+left=20
arrow or enter another URL in the address bar. Once again, if I unload
6.0=20
and start up 5.0062, the problem disappears.
3. The find command in IE using 6.0 doesn't seem to work correctly. When
I=20
search for something, e.g. the word "description" on an Ebay product=20
webpage, it claims there are no instances of this word on the page. But,

the word is in fact there and searched for and found without problem by=20
v5.0062. What gives?

If anybody can suggest anything I can try in terms of settings or other=20
tweaks, I would be appreciative. I would like to use some of the
features=20
of the latest JFW product, and it seems silly that I need to continually

use a version of the program that is 3 or more iterations older than the

current version but it is the only thing that I have found to work.

Thanks in advance,
Nick


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Archives located at: //www.freelists.org/archives/jfw

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way the list is being run, do not post them to the list. Rather contact the 
list owner at jfw-admins@xxxxxxxxxxxxxx
References:
- RE: JFW questions, any suggestions?
  - From: Nicholas Giudice
RE: JFW questions, any suggestions?

Other related posts:
