RE: JFW problem in Outlook 2007

  • From: "Geoff Connor" <gjconnor@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 18 Feb 2011 11:56:07 -0700

Try uninstalling Adobe Reader 8 and see if there is any change.

Cheers.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Lafond, Eileen
Sent: Friday, February 18, 2011 11:30 AM
To: jfw@xxxxxxxxxxxxx
Subject: JFW problem in Outlook 2007

Hi,

I have been testing NVDA on another very non-robust computer and using JFW on 
my main computer. I am doing a comparison of the two screen readers.  

This morning we put NVDA on my main computer and also this morning we upgraded 
to Adobe Reader 8.  Now in OutLook 2007 I cannot reply to some of my email 
messages.  I can reply to some, but not all.  On the ones that I cannot reply 
it is because JFW thinks that we are in a website.  When I put a 't' he says 
table and when I do an 'h' he says no headings found.  So therefore, I cannot 
respond to these people.  But other emails I can respond to and I cannot figure 
out the difference between them and why it has started today.

I un-instaled NDVA in case that was the problem and the problem presists.  So I 
don't know if it caused some problem that the un-instaling didn't take away or 
if the problem is the upgrading ofAdobe Reader 8.

We noticed that the  default in Outlook 2007 had changed to html and we changed 
it to plain text, but it changed itself back each time we went into a message 
and tried to do a reply.

I am using JFW version 11. 

Any suggestions?

Eileen La Fond
Work phone: (206) 386-0011
email: eileen.lafond@xxxxxxxxxxx


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