I am so embarrassed! I mean, really embarrassed. My checking account, and the Web site I had such difficulty with, isn't at chase.com. It's at wamu.com, because my checking account is with Washington Mutual. It's they who gave me all this trouble. I have no checking account with Chase. Am I embarrassed to be admitting this mistake? Try "mortified," maybe. Like Linda, I have a Chase-issued credit card, and to my great relief, I've found the chase.com Web pages associated with that account to be exceptionally navigable and manageable with Jaws. Damn. I really feel stupid. But I had trouble sleeping and woke up at an ungodly hour and began responding to email. Maybe that was it. In any case, sorry for confusing the issue. ----- Original Message ----- From: Linda Yacks To: JFW Mailing List Sent: Friday, December 01, 2006 9:27 AM Subject: JFW and chase Isn't it funny that smaller banks like credit unions who shouldn't have as many funds to purchase the big guns in programming are accessible and someone like Chase and Bank of America are such a pain. We have accounts at a credit union in Colorado and Regions Bank and have no problem with either of them. I can't remember where, but I recently read something about someone going after these big banks for inaccessible websites. I am thinking it was NFB, but I'm not sure. I guess one lesson to be learned from this for all of us who have any kind of accounts at these banks need to make our needs clearly known so they get the message. Ok, there's my soap box. I have a Chase credit card and have no problem with that site, but I have had trouble making my house payment at Chase Home Finance. As for Bank of America, I have a MBNA card that has now been merged at Bank of America and I don't look forward to dealing with them. Maybe we will just get rid of the card and not use it as it is empty right now. Linda -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.430 / Virus Database: 268.15.3/562 - Release Date: 12/1/2006 1:12 PM