Re: JFW 8 & a Possible Memory Leak Problem

  • From: "Brian Hansen" <bc.hansen23@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 4 Jan 2007 06:39:10 -0600

Hi Adrian,

You do make a valid point when it comes to JFW and older hardware, but when I built this system back in February of 2006, with the exception of my video card, it was pretty much at the top of the newest technology chain. Asus had just released the motherboard, Intel had just come out with the 975X chipset, and the only processor that was higher than the 950 was the 955 extreme edition. It cost me more, but the goal was to try and run things as fast and powerful as possible. Since I'm the one who at one point was showing JFW 8 using almost 60MB of memory usage, and having some sluggish issues, I don't believe that it's an up-to-date hardware issue. Having a dual core system, JFW 8 should not be weighing things down after a few hours of use like it is. I'm not denying that hardware can, and does play a a great deal in how responsive a computer is, especially with JFW, but when newer systems full of processor horse power and memory start having problems with the latest version of JFW, I think it's time to look at the software.

Blessings,

Brian

----- Original Message ----- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, January 03, 2007 9:49 PM
Subject: Re: JFW 8 & a Possible Memory Leak Problem


I am no expert in this area, but Let me offer a few observations.

1. I notice that WordPerfect and one or two other applications on my system are using larger numbers, according to Windows Task Manager.

2. while I seem to achieve a peak of 27,000k after an afternoon's use of JAWS 8, it immediately goes back to 12,000 when I close JAWS and bring it back up. I do not need to reboot to bring the number down to this level.

3. I also have JAWS 6.2 on my system. I closed JAWS 8 and brought up 6.2, and yes, the starting count went all the way down to 8,000k. But if JAWS 8 has more power, wouldn't that difference be expected?

I ran this issue by a techy friend of mine who feels that even 60,000k, reported on this list, isn't extreme.

I'm no FS apologist and I recognize that some JAWS users are experiencing difficulties with Version 8, but I question whether these numbers are the explanation. Or do they show the need for up-to-date hardware? If yes, that raises legitimate questions about FS's concern for JAWS users who cannot afford to keep up-to-date every time a new version of JAWS is released, surely the majority or a very large minority of us. All I know is that on the Dell I bought a year ago, I am not experiencing serious problems with JAWS 8.

This is just an attempt to see if there's an alternative way of interpreting the data everyone has been reporting. I don't know enough to interpret it.
----- Original Message -----
From: "Bobcat" <bobcat11@xxxxxxxxxxxxxxx>

I am also finding memory usage increasing with Jaws 8. I also see cpu goes from 01 to 15 and back to 01. I see my initial memory usage is around 25000 instead of the 15000 or so that others report. I use Eloquence. I wonder if this makes a difference.

I will also report this to FS
----- Original Message -----
From: "RAWest" <rawest@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, January 03, 2007 1:17 PM
Subject: Re: JFW 8 & a Possible Memory Leak Problem

I also tried this out and with just hitting the f5 key I found the memory usage increasing.

I am going to unload jaws and restart it and check this out further.

----- Original Message -----
From: Brian Hansen
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, January 03, 2007 1:31 PM
Subject: JFW 8 & a Possible Memory Leak Problem

I forwarded my problems and findings to FS, and they can't seem to reproduce this. So I'm hoping that one or more of you might be having some of the same symptoms as well.

I'm using the latest version of JFW 8, and when I keep repeating the same tasks over and over again, JFW seems to keep growing in memory.

For Example: If I start my system from a cold start and have JFW load automatically where I'm at nothing but the desktop, and then hit CTRL-ALT-DELETE and look at my list of processes, JFW is using 15472K of memory. How ever, if I exit out of the Task Manager and then go right back in without doing anything else, JFW is now using 15920K of memory. If I repeat this a third time without doing anything else, JFW is now using 16192K of memory. After a fourth time, JFW 8 was reported to be using 16456K of memory. Again, this is without running any other apps, or doing anything else with JFW. During a day of normal use, I've found JFW to be taking up to as much as 60MB. of memory.

I'm also finding that if JFW is set to load on startup, then it usually wants to use a minimum of 2% of my processor resources, but if I launch JFW via my hot key, then it usually reports back 0% resources in use.

What got me looking into all of this, is that my system tends to want to become a bit more sluggish as the day goes on, and I usually have to reboot the system to correct this problem. I didn't find JFW 7.1 put as much of a strain on my system as JFW 8 seems to do, and with a 3.4GHz. Pentium D Dual Core processor, and 2GB. of memory, I wouldn't expect a lot of sluggishness. I know that if I shut down JFW, then the system is a lot more responsive.

Blessings,

Brian
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