Re: JFW 7 and Sound Forge 8, Installation Problem

Just a question, once you had her find install with the jaws cursor, why did 
you turn the pc cursor back on?  Have her try left clicking on install with 
the jaws cursor after she finds install.
Another approach I often take.
Go to my computer, focus on the drive with the installation CD in it.
Go to the context menu and choose explore.
You will often find a program called setup.exe that will just start the 
install.
Although sometimes it just starts the install that has the screen you must 
click on to get started with the install!
Debbie

----- Original Message ----- 
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 30, 2006 12:15 PM
Subject: JFW 7 and Sound Forge 8, Installation Problem


Hello All:

I am trying to help a client install Sound forge 8.0.  She is using JAWS
7.0.  When she puts in the Sound Forge Installation CD, all she hears
JAWS say is "Sony Application Setup."  According to Dancing Dots where
she bought Sound Forge from, she is supposed to be able to use the up or
down arrow and hear JAWS say "install."  She does not hear that.  The
instruction tape for installing the Sound Forge program was written for
JAWS 4.5.

Anyway, I had her route her JAWS cursor to PC and try finding the
install button.  We turned the PC cursor back on, and I had her hit
"alt-I" to see if that would work.  After doing this, we got the "Sony
Application Setup" message again.  This time, when we turned on the JAWS
cursor and tried finding a back, next or cancel button, all we found
were graphics with numbers after them.  She tried alt-n and just got a
"ding" from the computer.

Has anyone successfully installed Sound Forge 8.0 using JAWS 7?  If so,
how did you do it?  Any help will be greatly appreciated.

Thanks,



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
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