Re: JAWS question for a friend

  • From: "Laura Shumate" <SKH71934@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 30 May 2010 09:59:32 -0400

He will just need to get a new license key
----- Original Message ----- From: "Cindy Handel" <cindy425@xxxxxxxxxxx>
To: "JFW" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, May 02, 2010 8:05 PM
Subject: JAWS question for a friend


My neighbor has been blind for eight or ten years.  He went to a V.A.
training center and got his computer and JAWS 6.  Just recently, the V.A.
gave him JAWS 11.  He asked me to help him install it.  It installed, but
said something about his authorization being to old.  I can't remember the
exact statement. I told him he should call FS tomorrow to see what he needs
to do.

What happens in a case like this?  Will he or the V.A. have to pay an
additional fee to go from JAWS 6 to 11?

Cindy
"Determine that the thing can and shall be done, and then...find the way."
Abraham Lincoln

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